The Ledger
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Shanks operates 20-person shared services team with zero North American staff
“20 teammates. Our teammates are all globally dispersed. We do not have teammates sitting in North America, as an example, but we have teammates all around the world. And 20 teammates is a kind of a shared services model between two businesses.”
Shanks: Sales for Life averages 2.5-year retention and $80k ARPU
“The lifetime customer lifetime value will be on an average of about two and a half years now. ARPU, 80,000.”
Shanks: Pipeline Signals reached eight customers at $2,500 average MRR
“Pipeline signals right now has eight customers active. MRR ranges between 2004 thousand. The average is 2500.”
Pipeline Signals targets $100K MRR within 12 to 18 months
“So our goal is in the next 12 to 18 months to be able to do a 100,000 MRR.”