The Ledger
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why aren't all 11 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
Barattini: Cancellation surveys should prioritize multiple choice over open text
“You try to give them a multiple choice answers and the options that you provide them are usually things that you want to, like that you have a sense that might be an issue. That's also what we recommend to our users. Like if you know that you may, might have a…”
Barattini: Most SaaS founders do not know why customers cancel subscriptions
“We see that most founders don't know why people are canceling. They're more focused around the product onboarding, which is totally understandable.”
LamaFi took one week to build internally, months to package for customers
“Oh, okay, so building for us was week, like, one week, maybe. Yeah, we have a good Engineering team. And then, but then packaging it and transforming into a solution that can work for others. It took a bit more, like a couple of months maybe.”
Barattini: Sturpy churn is driven by customers no longer needing financial models
“So main one for us, which is very specific to our case, it's like we no longer need it. Because like, imagine a financial model that you need, ah, you do it once, maybe you check it every couple of months, but it's not something that you, ah, spend a lot of ti…”
Barattini: Manga reader apps have reached 1 million combined downloads
“And so they got the app down, then I had to upload another one, but combined all the apps have like one million downloads.”
Barattini: Manga reader app made $7K to $8K in its best month
“In my best month, I was doing a seven to eight”
Barattini: Churn-reduction SaaS products are inherently sticky once installed
“One cool thing about Lama that we kind of learned for Surtby is like having a different type of problem making, like, churn problem is very sticky. As you was, as you were saying before, like if you have a SaaS business, you have churn every month. Like that's…”
Barattini: Owns roughly 55% of LamaFi and Sturpy alongside US co-founder
“One of us is actually like an employee, like a contractor, and the two, me and the guy in America, John big shout out to him. We have like a kind of fifty-fifty. I own a bit more because I started before he joined.”
Barattini: Sturpy generates around $500 in monthly recurring revenue
“We have around 500 MRR, but it's a big revenue per account, so we have more users, let's say.”