The Ledger
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Mack: SMB SaaS is tough; customers churn within 3 to 12 months
“SMB is kind of a tough space. People, Start a new platform. You know, try to handle it for three months or six months or a year and then leave.”
Mack: Spokal stopped pursuing growth and transitioned to fully remote
“We stopped growing probably a few years back and we went fully remote and now we manage everything remotely.”
Mack: Spokal slowed new feature development to maintain ~20 API integrations
“So the issue with this kind of space is it changes so fast that it's difficult to try to like you can't just build a product and then leave it running because all the other, like we integrate with probably about 20 different systems, which is kind of where a l…”
Mack: Spokal peaked at high five figures in monthly revenue
“I'm not sure there's a whole lot of point in discussing exact numbers, but we, you know, we were doing yeah. High five figures.”
Mack: Developing stealth cryptocurrency startup alongside Spokal
“I've got a cryptocurrency based startup that's kind of still under stuff. So I've got like some other things that I'm working on that keep the challenge going.”