Mack: SMB SaaS is tough; customers churn within 3 to 12 months
Chris Mack · 1411 This Tool is Flat, Bootstrapped, Why Won't Founder Get The Hell out and Sell? · Jun 5, 2019 · at 3:04
Chris Mack, founder of content marketing automation platform Spokal, explains why high customer churn makes scaling an SMB SaaS business difficult.
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“SMB is kind of a tough space. People, Start a new platform. You know, try to handle it for three months or six months or a year and then leave.”
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