The Ledger
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Smajic: Internal recruiters outperform external agencies for startup sales hiring
“First of all, what we have seen working really well is that you have your own internal recruiting team. We've tried external. It doesn't work, at least not for me. Because when we have it internal, they know your culture, they know your business, they know you…”
Smajic: Generalized sales training sessions for entire teams are a mistake
“Not everyone needs to train exactly the same thing. I think that's the original error that you do. You have these boost sessions where you get everyone in and you're training negotiation. But maybe 50% of your team already know how to negotiate. Why spend two …”
Smajic: Never Hire C-Level Sales Executives Before Reaching $2M ARR
“If you are recruiting, and someone comes in and say that they want some kind of C-level position, CRO, or whatever, that's not the person that should get on board. Really important, We have done that mistake. You will get the person who's not ready to get thei…”
Smajic: Founders Must Personally Lead Sales From $0 to $2M ARR
“In the early, early phase, the hustle phase, as I call it, the zero to two millionaire ARR, you as a founder must go and do sales.”
Smajic: GetAccept requires a two-week in-person HQ onboarding for sales hires
“We have a very rigid onboarding. Two full weeks, including evenings. They come to our office, our HQ. Everyone gets the same onboarding and they get clear plan for the first period, clear expectations where you should be when it comes to all the different assi…”
Smajic: Role-specific case interviews are the most important part of sales hiring
“This is like super important. This is the most important thing that we do. We have crafted the case for every role.”
Smajic: Elite Sales Leaders Bring Their Existing Teams When Hired
“What you need is, you need someone who's really kickass at hiring, and what I learned from Silicon Valley is that if you get that person in, they will also bring their team with them. So they're up and running directly. And, yeah, here you can save a lot of ti…”
Smajić: Sent Documents Are GetAccept's Best Customer Acquisition Channel
“And as I said to you last time, I think like the virality of get accept is our best like source of new customers. Every cent document is a marketplace for get accept.”
Smajic: GetAccept calls nearly every user who signs up
“I think that is much because we more or less call every, every signed up user more or less.”
Smajić: GetAccept maintains sub-1% monthly gross logo churn
“It's still just below one percent on monthly.”
Smajić: GetAccept has raised just over $1.8 million in total funding
“So we raised in total 1.8, a little bit above that.”
GetAccept Reaches Over $1.7M ARR With 4,700 Paying Customers
“So we're just above 1.7 million today in ARR. We have about the 4700 customers running on get except paying customers.”
Smajić: 80% of GetAccept customers pay upfront annually, ensuring monthly cashflow positivity
“The last number is like, 80% is on annual contracts, and we take everything up front, making us cashflow positive on the month-to-month basis.”
Smajic: GetAccept Is Partnering With Chris Voss on Negotiation Chatbot
“I read Never Split the Difference by Chris Voss right now, who is a former international hostage, hostage negotiator, and also one of our partners, because we work with him a little bit about how to building our future, like chatbot of helping negotiation chat…”
Smajic: GetAccept Averages 5 Seats and $200 Monthly Per Business
“I would say the average user is five users and they are paying us about between 35 and 45 bucks. So yeah.
Nathan Latka: Okay.
Nathan Latka: So call it 40 bucks a month
Nathan Latka: and you said five users.
Nathan Latka: So it sounds like one business is payin…”
Smajic: About 68% of GetAccept customers use annual subscriptions
“We have mostly annual subscription. I think it is about 68%.”
Smajic: GetAccept's Customer Acquisition Cost Is Around $500
“To be honest, it's hard to say. We haven't been tracking that so, so fairly enough, but I would say around 500 bucks.”
Smajic: GetAccept Triggers Pro Upgrades After User's First Signed Deal
“So when they get their first signed contract, I think then it's when we like pop it. Okay, now we've helped you to sign one deal worth of This kind of money. Shouldn't you try on the pro version of get accept.”
Smajic: GetAccept Converted 100% of Initial Beta Users to Paid
“Converting a hundred percent of the beta was a little bit surprising.”
Smajic: GetAccept maintains roughly 1% monthly customer churn
“The trend, we have a really low trend being just around one percent in total.”
Smajić: GetAccept uses soft co-marketing without paying partner referral fees
“No, it's soft co-marketing today. We've been discussing that, especially with some of the other firms that, that are a little bit more local.”
Smajić: CRM partnerships drive significant inbound leads for GetAccept
“So, I mean, all the CRMs, HubSpot, Pipedrive Microsoft Dynamics we have some local here in the Nordic region that are driving a lot of leads to us. So partners has always been focused for us. It took a while to get there and to get their like interest in us. B…”
Smajic: GetAccept Has 4,500 Free Users with 80% Active
“It's about 4500. Which maybe like, I would say 80% login as a, yeah, work with it on a, on, not on a daily basis, but they work on with it.”