The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

3statements match

1resolved → 0open claims → 0supported → 0contradicted →

why aren't all 3 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Opinion

Shamia: Five9, inContact, Genesys, Avaya operate in maintenance mode

“You know, five, nine in contact, Genesis, Avaya are the main competitors. Most of them are more maintenance mode than an innovation.”

Gadi Shamia Jun 1, 2017 ▶ 14:02 677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Assertion Not checkable as stated

Competitors in the contact center space invest maximum 15% in R&D

“Most of our competitors in the cost of the space wouldn't invest more than 15%.”

Gadi Shamia Jun 1, 2017 ▶ 13:55 677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Assertion Partly supported

Shamia: Call center market is $22B dominated by legacy incumbents

“The call center space is a twenty-two billion dollar market. It's still dominated by old players like Avaya and Cisco and Genesis that sell the same system for 2030 years.”

Gadi Shamia Jun 1, 2017 ▶ 4:18 677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

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