Brian Schiff, co-founder and CEO of voice AI customer support platform Flip, discusses the valuation metrics of their Series A round with Nathan Latka.
0:00 / 0:02exact quote · 2.8s
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“Hanging out right around a hundred million in the valuation.”
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More from Brian Schiff
Disclosure
Flip charges $1.50 per fully resolved contact during proof of concept
“At the point when we do that, we'll enter into a proof of concept period and the customer's primarily just paying us a dollar 50 per contact that we're able to resolve end to end.”
Brian SchiffApr 22, 2026▶ 7:22Flip Reaches $12M ARR with AI Voice Support for 250 Brands
Insight
Schiff: Oligopolistic Sectors Like Airlines and Utilities Resist Contact Center Innovation
“So when you look at financial services, or you look at utilities, or you look at airlines so many of those contact centers are like, they're still not even migrated to the cloud, right? I think the incentive to innovate is, is much less in these sort of oligop…”
Brian SchiffApr 22, 2026▶ 16:17Flip Reaches $12M ARR with AI Voice Support for 250 Brands
Opinion
Schiff: Competing AI customer support companies are heavily overfunded and inefficient
“There are companies doing AI customer support that are just so overfunded. And part of it is that their model requires it, right? A customer that we can get online and get achieving great results with one or two resources will require them, you know, year, mul…”
Brian SchiffApr 22, 2026▶ 17:13Flip Reaches $12M ARR with AI Voice Support for 250 Brands
Insight
Schiff: Real software defensibility requires deep edge-case handling across customers
“It's one thing to have enough of an integration with Shopify, for example, that you can put them on your website as a listed integration. It's another thing to, as you said, be deep enough in it with enough customers such that you have run into all of the edge…”
Brian SchiffApr 22, 2026▶ 5:50Flip Reaches $12M ARR with AI Voice Support for 250 Brands
AssertionSupported
Flip raised a $20M Series A with 300M automated calls
“We just announced our Twenty million dollar series a at the turn of the year. And with that also announced three hundred million phone calls automated to date, which is just, you know, when you start from nothing and you start at the beginning, three hundred m…”
Brian SchiffApr 22, 2026▶ 9:46Flip Reaches $12M ARR with AI Voice Support for 250 Brands
AssertionNot checkable as stated
Schiff: Flip's ARR is north of $12.5M
“We are north of that, but no further comment.”
Brian SchiffApr 22, 2026▶ 11:09Flip Reaches $12M ARR with AI Voice Support for 250 Brands
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