Kannan: [24]7.ai net revenue retention sits at about 100%
PV Kannan · 1501 247.ai Passes $300m ARR, 10% EBITDA, No $6B Vista Sale · Sep 3, 2019 · at 10:11
P.V. Kannan, co-founder and CEO of conversational AI platform [24]7.ai, discusses the company's customer retention metrics with Nathan Latka.
0:00 / 0:01exact quote · 1.3s
720p mp4 · rendered on demand · StarZero watermark
“Well, about a hundred percent.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from PV Kannan
Kannan: Security breach erased sales pipeline, stalling $400M revenue target
“We missed it because we had a, you know, security breach. So, you know, we have, we had to like pause and you know, our sales pipeline essentially vanished. So it took about a year to recover.”
Kannan: Security breach cost [24]7.ai its $400M revenue target
“We missed it because we had a, you know, security breach. So, you know, we have to like pause and our sales pipeline essentially vanished. So it took about a year to recover.”
Kannan: [24]7.ai plans to pursue an IPO over a PE buyout
“I think, you know, an IPO is more kind of like what the team wants to do and what I would like to do. We've built the company for the long run. So it's not about, you know, get into some stage and get out.”
Kannan: [24]7.ai generates roughly $300M in annual revenue
“And the company is roughly about three hundred million in revenues.”
Kannan: [24]7.ai has raised over $20M in total venture capital
“We raised over twenty million total.”
Kannan: Top-tier VC backing provides an essential talent-recruiting edge
“We were actually profitable when we raised the money. What I think in Silicon Valley especially is whether you like it or not the type of venture firm you partner with kind of sets up your brand, right? So with a thousand companies, startups around, and like y…”