Chris Lynde, CEO of SalesScout, explains customer retention dynamics and low churn rates in their B2B data business to Nathan Latka.
Assertion Not checkable as stated
Lynde: 90% of businesses in typical compiler databases have no employees
“Well, if you, the dirty little secret about this business is that 90% of those are non-employer based companies. And companies that are selling B to B services to another company certainly don't want to target other companies with no employees.”
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SalesScout grew MRR from $35k to $260k in 2017
“I came in, we were at a run rate of 35,000 dollars a month. We closed December at 260. Yeah, in twenty-seventeen. So I came in March first, January first of that year, we were doing about 35,000 in revenue. In December of 2017, we finished at two 60.”
Prediction Not checkable as stated
SalesScout targets $15M to $20M revenue by 2020
“We'll do about three and a half million next year, seven million after that, and 15 to 20 and 20.”
Disclosure
SalesScout spent zero on marketing last year with one salesperson
“We didn't spend a dime on, on marketing last year. We had one person beating the street, and we saw that kind of growth.”
Assertion Partly supported
Lynde: SalesScout counts CenturyLink, RingCentral, and WeWork as customers
“We work with some of the biggest brands out there, CenturyLink, Mitel, RingCentral, Windstream, Iron Mountain, WeWork.”
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Lynde: SalesScout customer contracts range from $60k to $400k annually
“So it can be anywhere from three to 400,000 dollars a year to as little as five to 10,000 dollars a month, right?”