Simpson: Lift-Ai Has Experienced Zero Gross Customer Churn to Date
Don Simpson · Lift-Ai Spins Out of $10m Agency, Goes $0 to $1m Run Rate in 4 Months Bootstrapped · Oct 19, 2020 · at 14:25
Don Simpson, founder of Lift-Ai, answers Nathan Latka's inquiry regarding customer churn rates since launching.
0:00 / 0:03
720p mp4 · rendered on demand · StarZero watermark
“None yet.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Don Simpson
Simpson: Lift-Ai Reaches $100K MRR Across Eight Production Clients
“Yeah, we've got eight clients in production. We were hoping to hit a hundred in MRR at some point this year, and we've already hit that, so we feel pretty good doing part of COVID.”
Simpson: Lift-Ai's Lowest Client Conversion Increase to Date is 63%
“I think the lowest one we've got so far, I think is 63%.”
Simpson: Lift-Ai Models Built on 1B Profiled Visitors and 14M Interactions
“Over the course of the 15 years with the BPO, we profiled about a billion visitors and we had fourteen million live sales interactions.”
Simpson: Prior Live Chat BPO Scaled Fortune 500 Revenue to $16.5M
“One fortune, 500 customer we worked for, they were doing 150,000 dollars a year in revenue in live chat. And we looked at their analytics and did a forecast. So we think we can do fifteen million and we did 16 and a half million in the first year.”