Disclosure certainty 4/5 debate potential 1/5

Collin: Front targets 10% net MRR growth month over month

Mathilde Collin · EP 413: SaaS, $242k MRR, $13 Million Raised to Re-Invent Business Email with Mathilde Collin of FrontApp · Sep 10, 2016 · at 19:14

Mathilde Collin, CEO of Front, discloses the company's internal month-over-month revenue growth benchmarks.

0:00 / 0:01exact quote · 1.8s
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“Our goal is 10% every month net.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Mathilde Collin

Insight
Collin: Intercom creates silos by excluding sales from customer communication
“Intercom is good for customer communication, but what we're trying to do is having more of your communication, so customer success, product, sales on front, and on Intercom, you don't usually have your sales team. You'll use Yesware or ToutApp, which will make…”
Mathilde Collin Aug 2, 2017 ▶ 10:22 739: How Has She Has 3x'd Revenue to $700k MRR in Just 11 Months?
Disclosure
Collin: Front's VC board members can advise, but I make final decisions
“I mean, the thing is, they can advise whatever they want, but at the end of the day, I'll make the decisions, right?”
Mathilde Collin Sep 10, 2016 ▶ 9:06 EP 413: SaaS, $242k MRR, $13 Million Raised to Re-Invent Business Email with Mathilde Collin of FrontApp
Insight
Mathilde Collin: Co-founders should split equity equally to prevent frustration
“And so I would recommend that to every founder, even the one that maybe will join a few months after. If you look at the beginning of the company, it seems like it makes a difference. Maybe someone is investing a little bit more money, more time is joining a b…”
Mathilde Collin Sep 10, 2016 ▶ 11:27 EP 413: SaaS, $242k MRR, $13 Million Raised to Re-Invent Business Email with Mathilde Collin of FrontApp
Assertion Not checkable as stated
Collin: Front has always maintained net negative revenue churn
“But then our revenue churn has always been negative. Because we have a model where we have to lend and expand. Yeah, exactly. In new teams. And so that's always higher than the downsells.”
Mathilde Collin Sep 10, 2016 ▶ 13:35 EP 413: SaaS, $242k MRR, $13 Million Raised to Re-Invent Business Email with Mathilde Collin of FrontApp
Assertion Contradicted
Collin: 100% of acquired email startups get shut down
“But also a hundred percent of those companies who have been acquired shut down.”
Mathilde Collin Sep 10, 2016 ▶ 17:36 EP 413: SaaS, $242k MRR, $13 Million Raised to Re-Invent Business Email with Mathilde Collin of FrontApp
Prediction Not publicly verifiable
Collin: Front targets $10M ARR in 2017
“Yeah, and then ten million in, in 2017.”
Mathilde Collin Sep 10, 2016 ▶ 19:42 EP 413: SaaS, $242k MRR, $13 Million Raised to Re-Invent Business Email with Mathilde Collin of FrontApp
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