Kyle Lovett recounts CustomerHub's revenue performance after it was acquired by Keap (formerly Infusionsoft).
0:00 / 0:13exact quote · 13.0s
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“It got up to a million and a half in annual recurring revenue while, while Keep had it, so. You know, there was probably a five-year stretch of time where it was doing over a million in ARR under the Keep umbrella.”
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More from Kyle Lovett
AssertionNot checkable as stated
Founders paid more to buy back CustomerHub than Keap originally paid
“They bought it for us for cheaper.”
Kyle LovettAug 26, 2021▶ 8:45Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR
Disclosure
CustomerHub targets a $10M valuation for its upcoming seed round
“We're shooting for a ten million dollar valuation. So we think with the right growth numbers and stuff, we can get there.”
Kyle LovettAug 26, 2021▶ 11:14Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR
Disclosure
Founders bought back CustomerHub with 30% cash upfront and 70% financed
“I think it was about 70, 30... 30% cash up front.”
Kyle LovettAug 26, 2021▶ 8:15Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR
Disclosure
CustomerHub's platform rewrite represented up to $1M in sweat equity
“We did a majority of the work ourselves in rewriting software, but, you know, it took us over a year. So when you consider the going rate of software engineering, software design, product managers and such you know, we probably spent Between five hundred thous…”
Kyle LovettAug 26, 2021▶ 10:15Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR
AssertionNot checkable as stated
CustomerHub maintains a customer churn rate below 2.5%
“Our churn is sub two and a half right now.”
Kyle LovettAug 26, 2021▶ 11:46Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR
AssertionNot checkable as stated
CustomerHub averages a $50 customer acquisition cost largely via referrals
“So right now we're averaging about 50 bucks a month to acquire a customer. So super cheap. A lot of our customers are referrals.”
Kyle LovettAug 26, 2021▶ 12:04Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR
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