Assertion certainty 4/5 debate potential 1/5

Moraitakis: 30% of Workable's monthly new business comes from returning customers

Nikos Moraitakis · 1222 Workable CEO on Saying "No" to Acquisition Offers, $20m+ in ARR · Nov 28, 2018 · at 10:30

Nikos Moraitakis, founder and CEO of recruiting platform Workable, discusses customer churn dynamics and reactivation with host Nathan Latka.

0:00 / 0:10exact quote · 10.4s

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“About 30% of our new business every month It's returning customers, people who hired with us before they left and now they're hiring again and they're coming back.”

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The claim, plainly

About 30% of Workable's new business each month consists of returning customers who previously churned.

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Mentioned

Workable

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More from Nikos Moraitakis

Insight

Moraitakis: Workable avoids enterprise contracts to protect its SMB market lead

“To be honest with you, we're not so keenly interested in million dollar contracts because that would necessarily mean that the product would become less appealing to the smaller customers. Right now, the way the market is we are the leading player with compani…”

Nikos Moraitakis Jul 14, 2020 ▶ 11:40 Workable Hits $30m Run Rate, Burning $10m, Series C Valuation "Less Than $250m"

Opinion

Moraitakis: Workable is satisfied with 50% to 60% ARR growth

“So actually we're happy to be at 50, 60% growth. It's the whole picture of the PNL.”

Nikos Moraitakis Jul 14, 2020 ▶ 6:13 Workable Hits $30m Run Rate, Burning $10m, Series C Valuation "Less Than $250m"

Assertion Not checkable as stated

Moraitakis: Workable reached $10M in revenue without a sales team

“We got to ten million revenue without having a sales team.”

Nikos Moraitakis Nov 28, 2018 ▶ 6:46 1222 Workable CEO on Saying "No" to Acquisition Offers, $20m+ in ARR

Insight

Moraitakis: Founders should only sell if growth stalls or enthusiasm fades

“You would sell if you don't see yourself doing this five years from now, or you don't see it being much bigger five years from now. But if both of those are true then it's very difficult to sell.”

Nikos Moraitakis Nov 28, 2018 ▶ 15:54 1222 Workable CEO on Saying "No" to Acquisition Offers, $20m+ in ARR

Prediction Not checkable as stated

Moraitakis: Workable will pass $30M ARR by year-end

“I think it's going to be this year.”

Nikos Moraitakis Jul 14, 2020 ▶ 4:53 Workable Hits $30m Run Rate, Burning $10m, Series C Valuation "Less Than $250m"

Disclosure

Moraitakis: Workable aims to replace recruiting agencies via flat SaaS pricing

“What we're trying to do is essentially to replace and automate some of what agencies do in the future. and we felt that following their business model would not send the right message.”

Nikos Moraitakis Jul 14, 2020 ▶ 9:56 Workable Hits $30m Run Rate, Burning $10m, Series C Valuation "Less Than $250m"

Moraitakis: 30% of Workable's monthly new business comes from returning customers

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