Assertion certainty 5/5 debate potential 3/5

87% of ProsperWorks users engage with the product daily

John Lee · 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars? · Nov 25, 2018 · at 15:02

John Lee, CEO and founder of ProsperWorks, speaks with Nathan Latka about customer engagement and daily active usage metrics.

0:00 / 0:11exact quote · 11.2s
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“And I will tell you that the one thing that makes ProsperWorks very unique compared to all CRMs is that 87% of our licenses use ProsperWorks every day. Every day, including the weekend.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from John Lee

Assertion Not checkable as stated
Lee: ProsperWorks is the fastest-growing CRM in the world
“We are the fastest growing CRM company in the world at this moment.”
John Lee Nov 25, 2018 ▶ 6:35 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars?
Assertion Supported
Salesforce churns 3% to 9% of annual revenue, estimates John Lee
“Salesforce is churning anywhere from three to nine percent of the revenue a year on a twelve billion dollar business.”
John Lee Nov 25, 2018 ▶ 17:50 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars?
Assertion Supported
Lee: ProsperWorks is the only CRM recommended by Google
“And, you know, to the point of the Google relationship, we are the only CRM that's actually recommended by Google.”
John Lee Nov 25, 2018 ▶ 7:26 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars?
Opinion
John Lee argues net churn matters far more than gross churn
“Yeah, I think that gross revenue is sort of less important. It always just depends on how you cut it, right? So if you remove infant churn and all of that kind of stuff, so we're not disclosing the gross churn at the moment, but I think the key is basically th…”
John Lee Nov 25, 2018 ▶ 12:30 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars?
Assertion Not checkable as stated
Salesforce implementations cost 1-3x the license fee, says John Lee
“Unlike Salesforce, you're paying One to three times your license fee. You're spending anywhere from one to six months basically implementing Salesforce for your organization.”
John Lee Nov 25, 2018 ▶ 15:48 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars?
Disclosure
Lee: Google Is an Investor in and Customer of ProsperWorks
“And Google's an investor. Google's a customer.”
John Lee Nov 25, 2018 ▶ 6:16 1219 Will Prosperworks and it's 10,000 Paying Customers Win CRM Wars?
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