Assertion certainty 3/5 debate potential 1/5

Vendasta bootstrapped with a $1.3M consulting prepayment from Ritchie Bros

Brendan King · 925 How to Grow ARR 48% YoY from $17m to $28m in SMB SaaS Space · Feb 4, 2018 · at 7:44

Brendan King, CEO of Vendasta, describes how the company funded its initial operations during the 2008 financial crisis.

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“It was about, I think it was about one point, you know, 1.3 million, and what we did was, is we got money from, ah, from a heavy equipment industrial auctioneer called Richie Brothers, and we used what they prepaid us to start that company.”

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Insight
King: SMB software adoption is driven by trusted resellers, not product superiority
“One thing we've come to know is that all products, you know, that are pretty good is the small business is going to rely on the expertise of someone they trust and they're going to, you know, and in any given case, you could argue one product's better than ano…”
Brendan King Nov 26, 2018 ▶ 8:07 1220 How He Shields Himself from SMB Churn with 1200 Resellers, $2.3m/mo in Revenue
Assertion Not checkable as stated
Vendasta operates at a remarkable 18-to-1 LTV to CAC ratio
“So overall, our LTV to CAC is, is really, really good. Like we're running, you know 18 to one right now.”
Brendan King Feb 4, 2018 ▶ 16:21 925 How to Grow ARR 48% YoY from $17m to $28m in SMB SaaS Space
Assertion Not checkable as stated
King: Vendasta achieves 117 percent net revenue retention
“So we're you know, right now about 17% net negative or said differently.”
Brendan King Nov 26, 2018 ▶ 5:32 1220 How He Shields Himself from SMB Churn with 1200 Resellers, $2.3m/mo in Revenue
Assertion Not checkable as stated
King: Vendasta generated over $2.3 million in revenue last month
“No, I think we, I told you before. So this year we're just, we're about, we just did 2.3 and change last month.”
Brendan King Nov 26, 2018 ▶ 11:21 1220 How He Shields Himself from SMB Churn with 1200 Resellers, $2.3m/mo in Revenue
Disclosure
King: Vendasta adopted value-based pricing to reduce low-end customer churn
“So what we've actually done in the last six to seven months to mitigate that is we is we started to do what we call value-based pricing. We're at the low end. We actually don't charge as much But there's not that expectation. So they work up into our product, …”
Brendan King Nov 26, 2018 ▶ 13:13 1220 How He Shields Himself from SMB Churn with 1200 Resellers, $2.3m/mo in Revenue
Prediction Not publicly verifiable
Vendasta expects to end 2017 at a $28M ARR run rate
“This year we'll end the year at a run rate of twenty eight million dollars.”
Brendan King Feb 4, 2018 ▶ 3:25 925 How to Grow ARR 48% YoY from $17m to $28m in SMB SaaS Space
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