Insight certainty 4/5 debate potential 2/5

Manchón: MailTrack avoids monthly billing because product value takes months

Eduardo Manchón · 948 How Barcelona Company Grew Past 600,000 Users With Email Open Tracking · Feb 27, 2018 · at 7:32

Eduardo Manchón, Chief Product Officer of MailTrack, explains to Nathan Latka why the company mandates annual subscription commitments.

0:00 / 0:10exact quote · 10.8s
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“So we know that, that with this product, we cannot offer a monthly plan because then the channel will be very, very high because the product doesn't deliver value until you use it for several months.”

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More from Eduardo Manchón

Insight
Manchón: Users will not switch email apps just to get read receipts
“Our competitors, they have created apps, but we don't think it's realistic that you will change your email app, your favorite email app for hours You have to know if your email has been read or not.”
Eduardo Manchón Feb 27, 2018 ▶ 19:44 948 How Barcelona Company Grew Past 600,000 Users With Email Open Tracking
Assertion Not checkable as stated
Manchón: Boomerang actively recommends MailTrack to its own customers
“Well, the, actually the Boomerang team even recommend us to our, to their customers.”
Eduardo Manchón Feb 27, 2018 ▶ 20:54 948 How Barcelona Company Grew Past 600,000 Users With Email Open Tracking
Disclosure
Manchón: MailTrack would reject a $3M buyout offer
“No, no, it's not our path. We want to create something that it's bigger. We want to create more value, and we have still a long journey to grow.”
Eduardo Manchón Feb 27, 2018 ▶ 21:42 948 How Barcelona Company Grew Past 600,000 Users With Email Open Tracking
Assertion Not checkable as stated
Manchón: MailTrack has 22,000 customers and €1.1M in ARR
“Yeah, we have, like 22,000 customers, and we have 1.1 million euros annual recurring revenue.”
Eduardo Manchón Feb 27, 2018 ▶ 1:44 948 How Barcelona Company Grew Past 600,000 Users With Email Open Tracking
Disclosure
Eduardo Manchón: MailTrack spends zero money on customer acquisition
“We don't spend money in growth. We in acquisition.”
Eduardo Manchón Feb 27, 2018 ▶ 2:10 948 How Barcelona Company Grew Past 600,000 Users With Email Open Tracking
Assertion Not checkable as stated
Manchón: MailTrack has 2M signups and 600,000 active monthly users
“We have two million signups. That means currently like 600,000 active monthly users.”
Eduardo Manchón Feb 27, 2018 ▶ 2:29 948 How Barcelona Company Grew Past 600,000 Users With Email Open Tracking
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