Disclosure certainty 4/5 debate potential 1/5

Rippling's ideal customer is fast-growing companies with five to 100 employees

Prasanna Sankar · 1754 Parker Conrad Gave Rippling CTO 40%, Kept 60%, 2,000 Customers "$36m ARR Not Far Off" · May 13, 2020 · at 4:09

Rippling co-founder and CTO Prasanna Sankar describes the company's ideal customer profile to Nathan Latka.

0:00 / 0:15exact quote · 15.5s
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“Our sweet spot customer is five to a hundred employees in their company, especially the ones that are growing fast which have a lot of changes that are constantly happening in the company that needs to be synced in all these business systems they're using.”

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More from Prasanna Sankar

Insight
Hyper-growth startups rarely build beyond their first 18 months of product scope
“My hypothesis is that, You know, if you need to create a large hyper-growth company, whatever you've built in the first, like, 18 months or something is sort of the extent to which you're going to build in the life cycle of your company.”
Prasanna Sankar May 13, 2020 ▶ 11:17 1754 Parker Conrad Gave Rippling CTO 40%, Kept 60%, 2,000 Customers "$36m ARR Not Far Off"
Disclosure
Rippling's ambition is to reach a $100 billion valuation or bust
“It's a hundred billion or bust.”
Prasanna Sankar May 13, 2020 ▶ 6:40 1754 Parker Conrad Gave Rippling CTO 40%, Kept 60%, 2,000 Customers "$36m ARR Not Far Off"
Opinion
Rippling's SaaS app store model is a winner-take-all network effect business
“The ultimate play is like an app store where any SaaS developer can sort of plug in plug in and publishes app and you know, rippling provision seats and licenses on top of this on, you know, and provides distribution for these apps, right? So it's, it is clear…”
Prasanna Sankar May 13, 2020 ▶ 8:48 1754 Parker Conrad Gave Rippling CTO 40%, Kept 60%, 2,000 Customers "$36m ARR Not Far Off"
Disclosure
Rippling spent $10 million to build its minimum viable product
“Ten million dollars.”
Prasanna Sankar May 13, 2020 ▶ 2:59 1754 Parker Conrad Gave Rippling CTO 40%, Kept 60%, 2,000 Customers "$36m ARR Not Far Off"
Assertion Not checkable as stated
Zenefits continually failed when trying to expand into new markets
“We've seen that at Zenefits where we unsuccessfully tried to enter into new markets and, you know failed continually.”
Prasanna Sankar May 13, 2020 ▶ 11:51 1754 Parker Conrad Gave Rippling CTO 40%, Kept 60%, 2,000 Customers "$36m ARR Not Far Off"
Prediction Not checkable as stated
Rippling was close to reaching $36 million in ARR in May 2020
“Thirty six million dollars in ARR is not really far away.”
Prasanna Sankar May 13, 2020 ▶ 16:47 1754 Parker Conrad Gave Rippling CTO 40%, Kept 60%, 2,000 Customers "$36m ARR Not Far Off"
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