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Disclosure certainty 4/5 debate potential 1/5

Samet: Upwork and Yelp use TrueAccord for debt collection

Ohad Samet · 1515 TrueAccord Passes $10m in Revenue Helping Banks Recover $40m+ in Defaulted Payments Over last 12 months · Sep 17, 2019 · at 2:58

TrueAccord CEO Ohad Samet explains that digital service platforms like Upwork and Yelp use TrueAccord to recover unpaid charges and chargebacks.

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“We're being used by, we have Upwork that's doing services. They use us. We have Yelp.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Ohad Samet

Assertion Not checkable as stated
TrueAccord claims an NPS of 60 in debt collection
“We have a net promoter score of 60.”
Ohad Samet Sep 17, 2019 ▶ 1:31 1515 TrueAccord Passes $10m in Revenue Helping Banks Recover $40m+ in Defaulted Payments Over last 12 months
Disclosure
TrueAccord Does Not Sue Debtors or Report to Credit Bureaus
“You know, we don't sue people. We don't report to credit bureaus.”
Ohad Samet Sep 17, 2019 ▶ 7:12 1515 TrueAccord Passes $10m in Revenue Helping Banks Recover $40m+ in Defaulted Payments Over last 12 months
Disclosure
TrueAccord charges a 25% to 30% cut on recovered debt
“It's about 25 to 30%. Depends on the age of the debt and kind of complexity and so on.”
Ohad Samet Sep 17, 2019 ▶ 12:57 1515 TrueAccord Passes $10m in Revenue Helping Banks Recover $40m+ in Defaulted Payments Over last 12 months
Disclosure
TrueAccord charges flat monthly fees or a percentage of recovered debt
“With very small companies, we have a little bit of a monthly fee, but once you get to a certain size, it's mostly percentage of recoveries, yeah.”
Ohad Samet Sep 17, 2019 ▶ 9:24 1515 TrueAccord Passes $10m in Revenue Helping Banks Recover $40m+ in Defaulted Payments Over last 12 months
Disclosure
TrueAccord has raised almost $40 million in total capital
“Almost forty million dollars.”
Ohad Samet Sep 17, 2019 ▶ 11:59 1515 TrueAccord Passes $10m in Revenue Helping Banks Recover $40m+ in Defaulted Payments Over last 12 months
Assertion Not checkable as stated
TrueAccord Crosses $75 Million in Total Recovered Debt Since 2014
“We are, we just crossed about seventy five million dollars in recovered money.”
Ohad Samet Sep 17, 2019 ▶ 15:34 1515 TrueAccord Passes $10m in Revenue Helping Banks Recover $40m+ in Defaulted Payments Over last 12 months
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