Arendt: Restaurant workers love HotSchedules because it enables shift pickup
Mike Arendt · 1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention · Jan 10, 2019 · at 11:05
Mike Arendt, CEO of HotSchedules, explains why frontline restaurant employees embrace their software unlike typical top-down enterprise software.
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“When you talk to a team member, someone that works in the restaurant, they'll tell you they love it. They love it because they don't look at it as I'm optimizing the business process for the manager operator. It's my method of engagement with the restaurant. It keeps me connected. It allows me to know when I'm going to work. It helps me make money by picking up more shifts.”
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