SecurityScorecard starts every executive meeting with 20 minutes of customer stories
Alex Yampolskiy · Customer Empathy: The key to 10Xing your company · May 9, 2023 · at 16:48
Aleksandr Yampolskiy, CEO of SecurityScorecard, describes the operating routines used by his leadership team to maintain customer focus.
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“We start every executive meeting with a 20 minute recap of customer stories before we talk about anything else.”
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