Disclosure certainty 4/5 debate potential 1/5

Soto: Average Guesty customer manages 50 properties, ranging up to 2,000

Amiad Soto · 1507 Guesty Passes 1,000 Customers, 50,000 Properties, Charging 2-5% · Sep 9, 2019 · at 3:31

Guesty co-founder and CEO Amiad Soto describes the size and property portfolio of typical Guesty customers.

0:00 / 0:06exact quote · 6.8s
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“The average will be a 50 properties property manager. We have as low as five and we have as big as 2000, right?”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Amiad Soto

Assertion Not checkable as stated
Soto: Guesty customers grow their property count 5x in year one
“Almost all of our customers, the average they grow in one year is more than five X.”
Amiad Soto Sep 9, 2019 ▶ 9:26 1507 Guesty Passes 1,000 Customers, 50,000 Properties, Charging 2-5%
Insight
Soto: Property managers slow growth around 300 properties due to multi-city expansion
“We definitely help a lot of companies grow to the three hundred-ish size, and then they slow down a bit because they need to start spreading into different cities, and that's a different operation skill that they need to develop.”
Amiad Soto Sep 9, 2019 ▶ 10:00 1507 Guesty Passes 1,000 Customers, 50,000 Properties, Charging 2-5%
Assertion Not checkable as stated
Soto: Guesty generates 6x to 30x LTV to CAC returns
“And we found out that we make more than six to sometimes even as much as 30 X on our on our type of customers depends on their size.”
Amiad Soto Sep 9, 2019 ▶ 13:58 1507 Guesty Passes 1,000 Customers, 50,000 Properties, Charging 2-5%
Assertion Not checkable as stated
Soto: Guesty's larger customers pay back CAC within one to three months
“So for us, it depends on the size of customers, but the medium and large ones pay back within a month to three months as a late.”
Amiad Soto Sep 9, 2019 ▶ 15:03 1507 Guesty Passes 1,000 Customers, 50,000 Properties, Charging 2-5%
Assertion Not checkable as stated
Soto: Over 600 niche software tools fragment the short-term rental market
“Well, you know, this industry is still super fragmented. There are more than 600 different software tools but all of them are focused on niche specific solutions.”
Amiad Soto Sep 9, 2019 ▶ 18:02 1507 Guesty Passes 1,000 Customers, 50,000 Properties, Charging 2-5%
Disclosure
Soto: Guesty charges property managers 2% to 5% per reservation
“It's percentage based, as I mentioned... Of the reservation. So each reservation could be a thousand dollars and then you'll pay us somewhere between two and five percent.”
Amiad Soto Sep 9, 2019 ▶ 4:44 1507 Guesty Passes 1,000 Customers, 50,000 Properties, Charging 2-5%
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