Assertion certainty 4/5 debate potential 2/5

Rosenshine: Outleads Has Lost Zero Customers Since Launch

Doran Rosenshine · 1444 Retarget Based Off Who Called Your Company, $1.5m in ARR, 45 Customers · Jul 8, 2019 · at 16:13

Doran Rosenshine, founder of Outleads, discusses customer retention metrics with Nathan Latka.

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“So we have not lost any customers since since our launch.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Doran Rosenshine

Insight
Rosenshine: Phone calls signal significantly stronger buyer intent than site visits
“Your calling is a much more, a much stronger indicator of your interest, right? So if you're on the website and once you call, right, you've left the website. Now, without connecting your phone call data to your website activity, the company has no idea if you…”
Doran Rosenshine Jul 8, 2019 ▶ 3:38 1444 Retarget Based Off Who Called Your Company, $1.5m in ARR, 45 Customers
Assertion Contradicted
Rosenshine: Mobile and tablet traffic surpasses desktop on B2B websites
“You'd actually be surprised at how much the mobile share of traffic has grown and it's nearly it's nearly equivalent to the desktop traffic on, and actually it's even surpassing it if we take tablets into account. Even on B to B websites that, you know, the tr…”
Doran Rosenshine Jul 8, 2019 ▶ 5:57 1444 Retarget Based Off Who Called Your Company, $1.5m in ARR, 45 Customers
Opinion
Rosenshine: Outleads would grow much more easily inside an acquirer
“From a resource perspective, I think it's going to be much easier to grow inside a company. I mean, if a company that has like 3000 clients that could all be using this service as an add on, if it buys us, then all of a sudden we just have really easy access.”
Doran Rosenshine Jul 8, 2019 ▶ 20:59 1444 Retarget Based Off Who Called Your Company, $1.5m in ARR, 45 Customers
Disclosure
Rosenshine: Outleads appends unique web identifiers to phone calls for attribution
“What we do is once you're on the website, we generate a unique identifier to you, and we append that identifier to the phone number. So once you dial, as soon as the call connects, that code, it's like a numeric code, it's being dialed immediately as soon as t…”
Doran Rosenshine Jul 8, 2019 ▶ 4:00 1444 Retarget Based Off Who Called Your Company, $1.5m in ARR, 45 Customers
Disclosure
Rosenshine: Outleads primarily serves B2C verticals rather than B2B
“If you look at the verticals, it's definitely, we have a lot of clients that are B to C. So like anything in auto as well, real estate, you know, those, and those are all B to C companies. They're not B to B. B to B is actually not a very strong vertical for u…”
Doran Rosenshine Jul 8, 2019 ▶ 7:42 1444 Retarget Based Off Who Called Your Company, $1.5m in ARR, 45 Customers
Disclosure
Rosenshine: Outleads average customer pays around $3,000 per month
“No, that is not, that is the smallest. The average is probably around wow, you're really catching me off guard here, but it's something like 3000 maybe.”
Doran Rosenshine Jul 8, 2019 ▶ 9:12 1444 Retarget Based Off Who Called Your Company, $1.5m in ARR, 45 Customers
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