Clear C-Two includes professional services in subscriptions at no extra charge
Mickey Patton · 1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR · Jun 19, 2019 · at 8:44
Mickey Patton is the CEO of Clear C-Two, a manufacturing CRM company, speaking with Nathan Latka about customer retention and operations.
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“Our business model is that we provide the services as part of that subscription. So you sign up with us and you have a report that you want, or you have a change in some of the business processes that you have. We do that as part of the subscription, but we don't charge extra for services. We don't outsource it to another partner.”
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More from Mickey Patton
Patton: Clear C-Two averages 100 to 150 seats per signup
“Right now it's hundred, right? ... A hundred to a 150.”
Clear C-Two has a 10% close rate and a $10,000 CAC
“It's certainly over a thousand dollars. So per new customer, and that's a per prospect probably is more and more accurate. So you get 10% of that. So that number is probably more in the 10,000 range, right? To acquire a prospect, which you got probably a 10% c…”