Assertion certainty 4/5 debate potential 1/5

Ramsey: Sauce Labs kept annualized ARR churn below 10% for most of the year

Charles Ramsey · EP 612: Sauce Labs Raises $130M (At Great Valuation!) Helping 3500 Customers Execute Concurrent and Parallel High Fidelity Testing with CEO Charles Ramsey · Mar 28, 2017 · at 19:21

Sauce Labs CEO Charles Ramsey answers rapid-fire questions from Nathan Latka regarding customer retention and annualized ARR churn metrics.

0:00 / 0:07exact quote · 7.7s

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“And the goal is to be sub 10%, and we were sub 10% most of the year.”

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The claim, plainly

Sauce Labs maintained annualized ARR churn below 10% for most of the year.

a quote alone can be ambiguous, so this restates it with the references and context of the conversation around it resolved. AI-written; the tape below the player is the source.

How this resolves

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Mentioned

Charles Ramsey Sauce Labs

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More from Charles Ramsey

Assertion Not checkable as stated

Ramsey: Sauce Labs generates ARR in the neighborhood of $30M+

“Well, that, that neighborhood, yes.”

Charles Ramsey Mar 28, 2017 ▶ 16:41 EP 612: Sauce Labs Raises $130M (At Great Valuation!) Helping 3500 Customers Execute Concurrent and Parallel High Fidelity Testing with CEO Charles Ramsey

Disclosure

Ramsey: Sauce Labs reached a $152M post-money valuation in funding round

“Well, our valuation was one 52.”

Charles Ramsey Mar 28, 2017 ▶ 16:58 EP 612: Sauce Labs Raises $130M (At Great Valuation!) Helping 3500 Customers Execute Concurrent and Parallel High Fidelity Testing with CEO Charles Ramsey

Disclosure

Sauce Labs CEO Charles Ramsey says capital was used to acquire TestObject

“And we very quickly applied that money to buy A very interesting company out of Berlin test object in the mobile space, and it really helps us round out a critical area for us, and we've invested quite a bit of time in mobile, but what these guys were doing wa…”

Charles Ramsey Mar 28, 2017 ▶ 3:17 EP 612: Sauce Labs Raises $130M (At Great Valuation!) Helping 3500 Customers Execute Concurrent and Parallel High Fidelity Testing with CEO Charles Ramsey

Assertion Contradicted

Sauce Labs has raised over $130M in total funding

“One 30 something. Yeah, one 30 plus.”

Charles Ramsey Mar 28, 2017 ▶ 3:45 EP 612: Sauce Labs Raises $130M (At Great Valuation!) Helping 3500 Customers Execute Concurrent and Parallel High Fidelity Testing with CEO Charles Ramsey

Assertion Not checkable as stated

Ramsey: Sauce Labs has 3,500 customers, including 500 on annual contracts

“We have 3500 customers. 3000 of that are self-serve. 500 plus are contract, which means they're on a 12 month contract with us.”

Charles Ramsey Mar 28, 2017 ▶ 13:21 EP 612: Sauce Labs Raises $130M (At Great Valuation!) Helping 3500 Customers Execute Concurrent and Parallel High Fidelity Testing with CEO Charles Ramsey

Assertion Not checkable as stated

Ramsey: Sauce Labs contract customers average $50k in ARR

“The 500 customers are the folks that I'm talking about that have an AR of, you know, 50 K.”

Charles Ramsey Mar 28, 2017 ▶ 15:19 EP 612: Sauce Labs Raises $130M (At Great Valuation!) Helping 3500 Customers Execute Concurrent and Parallel High Fidelity Testing with CEO Charles Ramsey

Ramsey: Sauce Labs kept annualized ARR churn below 10% for most of the year

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