ShipHero founder Aaron Rubin outlines the company's lean go-to-market structure and organic growth without a marketing team.
0:00 / 0:13exact quote · 13.9s
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“We hired a first salesperson in September. So whatever that was like eight months ago. And but it's not, we have no SDRs. And we didn't, we don't actually have a marketing team.”
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More from Aaron Rubin
Insight
Rubin: Debt is always cheaper than equity for successful startups
“That's always cheaper than equity. If you think you're going to be successful, that is always cheaper.”
Aaron RubinJul 7, 2021▶ 13:03Shiphero Raised $50m last week, inside their metrics
Disclosure
ShipHero generates approximately $5M in annual recurring revenue
“We don't disclose exactly, but in like the five million ARR bull book.”
Aaron RubinJul 7, 2021▶ 5:45Shiphero Raised $50m last week, inside their metrics
Disclosure
ShipHero refuses VC until they prove a reliable customer acquisition formula
“Cause I don't have a formula for growth where X dollars equals Y customers. I need to figure that out before I take any more serious money.”
Aaron RubinJul 7, 2021▶ 18:46Shiphero Raised $50m last week, inside their metrics
Disclosure
ShipHero averages $1,500 monthly per customer, with 3PLs paying up to $10K
“Average customer pays us. About 1500 a month. But our three PLs generally are paying us between five and 10,000 a month because they have a lot of More shipments, they're shipping for a lot of merchants versus if someone was shipping on their own in their own …”
Aaron RubinJul 7, 2021▶ 1:41Shiphero Raised $50m last week, inside their metrics
Disclosure
Rubin: ShipHero has around 300 direct-paying customers
“People that pay us directly, so not counting the merchants on the three PL around 300.”
Aaron RubinJul 7, 2021▶ 5:22Shiphero Raised $50m last week, inside their metrics
Disclosure
Rubin: ShipHero grew 2.6x in 2018 compared to 2017
“Well, so 2018, we were 2.6 X 20 17.”
Aaron RubinJul 7, 2021▶ 6:00Shiphero Raised $50m last week, inside their metrics
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