Moz co-founder Rand Fishkin breaks down the company's early SaaS revenue growth and consulting revenue between 2008 and 2009.
Insight
Fishkin: Mental illness is incompatible with being a startup CEO
“Mental and emotional illness are, don't make for a good match with the CEO role in a growing company. They are not what the traits that inspire people to give their best.”
Assertion Not yet assessed · timeframe Jul 2019
Fishkin: Moz has 23,000 paying customers and 6.3% monthly churn
“We have 23, about 23,000 paying customers, and so in order to have net negative revenue churn on a self-service model with 6.3% average monthly churn, we would have to be upselling customers at a, at an insane rate, right?”
Assertion Not yet assessed · timeframe Jul 2019
Moz Pro generates 85% to 90% of Moz's revenue
“Does all the marketing costs go into just pro, which is essentially our you know, the product that I'm talking about, our largest product. Which is responsible for 85 to 90% of our revenue.”
Disclosure
Fishkin: Moz will increase spend only if gross churn drops under 4%
“I think, look, if we get down to four percent maybe or under gross churn or below two percent for qualified customer churn, then we would be feeling a lot more comfortable about dumping dollars in.”
Assertion Supported
Fishkin: Moz did $850k in 2007 revenue across software and consulting
“So the full year, 2007, I think revenue was 850,000 dollars. It was 400 K in consulting and four 50 in software.”
Assertion Partly supported
Fishkin: Moz generated around $39.3M in revenue in 2015
“I think we were at 30, was it 39000039.3, something around there.”