Nadel: Resumes are useless when screening hourly job applicants
Sarah Nadel · 1217 We've increased employee retention 30% at call centers · Nov 23, 2018 · at 4:02
Sarah Nadel, co-founder of recruitment platform Stellar Employ, explains the inefficiency of traditional hourly hiring practices.
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“You don't really have to have a particular educational or professional background to do well on the job, so the resumes are actually useless.”
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More from Sarah Nadel
Nadel notes call center hiring over-indexes on personable but unqualified candidates
“And we discovered that, not surprisingly they are over-indexing on people who are personable. So then they hire people who are personable, they're not necessarily good at the job, et cetera.”
Nadel claims Stellar Employ reduces turnover by 30% across five industries
“So we now have, we have demonstrated that we reduced turnover by 30% in five industries. So call centers, retail, fast food, delivery, fulfillment centers.”
Nadel seeks $1.5M to drive Stellar Employ to $3M ARR in 2019
“We looked at how long it takes to roll out, where we want to be, what we would need to get to. Three million ARR by the end of 2019, landed on about 1.5 million, which is what we're raising right now.”
Stellar Employ filters approximately 2,000 hourly job applicants every week
“We're filtering about 2000 applicants every week. And we're and that's across three industries. Okay. Five locations.”