Insight certainty 4/5 debate potential 2/5

Brandon Foo: Gmail web interface with plugins creates a slow, cumbersome experience

Brandon Foo · EP 480: YC Backed Polymail Raises $1M, hits 20k Users with CEO Brandon Foo · Nov 16, 2016 · at 3:34

Brandon Foo, co-founder and CEO of Polymail, explains to Nathan Latka why users look for email alternatives to Gmail.

0:00 / 0:16exact quote · 16.4s
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“What we found is that, you know, a lot of people are unsatisfied with the Gmail web interface, you know, having to install multiple web plugins that results in a very cumbersome experience that slows down the browser, and then none of those features, you know, really translate over to mobile, even if you've installed them. All onto your desktop and your web browser.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Brandon Foo

Opinion
Foo: Google and Microsoft Have Not Advanced Email in 10 Years
“I mean, if you sort of look at the timeline of Google's or Gmail's products in the past 10 years, it hasn't really changed very significantly, and I think that there's a huge opportunity for innovation where Google or Microsoft even hasn't really made signific…”
Brandon Foo Nov 16, 2016 ▶ 13:41 EP 480: YC Backed Polymail Raises $1M, hits 20k Users with CEO Brandon Foo
Opinion
Foo: Email software lacked venture-scale growth potential despite strong adoption
“We had tens of thousands of active users but the email space is tough. And I think, you know, it wasn't necessarily something that had the potential to grow into a venture scale business.”
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Insight
Foo: Ad revenue incentives force Gmail to remain a generic consumer product
“So for Gmail specifically, I think it's, you know, at the end of the day, they make money from ad revenue. And so they're, you know, it's in their best interest to make as generic or general as a consumer email product as possible to get as many users as possi…”
Brandon Foo Nov 16, 2016 ▶ 14:08 EP 480: YC Backed Polymail Raises $1M, hits 20k Users with CEO Brandon Foo
Disclosure
Paragon's average ACV is $30k to $40k, moving toward six figures
“On average today, our customers are coming in around 30 to 40 K ACV that has grown over time. And now we're starting to work more towards mid market and even enterprise. So we're starting to work towards six figure plus ACV range.”
Brandon Foo Mar 2, 2023 ▶ 5:41 Paragon Grew from $1m to $3m ARR Last 12 Months to Help you Connect To your customers apps faster
Assertion Not checkable as stated
Foo: Paragon serves just over 100 customers globally
“So we work with just over a hundred customers today around the world.”
Brandon Foo Mar 2, 2023 ▶ 12:05 Paragon Grew from $1m to $3m ARR Last 12 Months to Help you Connect To your customers apps faster
Assertion Not checkable as stated
Paragon grew nearly 3x over the prior year from $1M ARR
“So we grew by a little bit close to three X in the last year. So we started, yeah, last year around, I'd say the one million euro range.”
Brandon Foo Mar 2, 2023 ▶ 12:26 Paragon Grew from $1m to $3m ARR Last 12 Months to Help you Connect To your customers apps faster
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