Arora: Warehouse Customers Care About Business Metrics, Not Foundation Models
Sankalp Arora · Gather AI: $15M Revenue With Drones and 170% Net Retention - Sankalp Arora · Jun 17, 2026 · at 4:50
Sankalp Arora is the founder and CEO of Gather AI, discussing enterprise customer priorities when deploying AI and autonomous drones in warehouse logistics.
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“We can have really good foundational models, but the customer could not care less. They really care about how does it hit their top line and bottom line performance, which is either how does it impact their labor or how does it impact their shipping rates? Or at the rate at which they are shipping out goods, facility throughputs. So we provide the value to the customer as an end result, which is mostly actually accessed by them through our web dashboards and insights, not through our physical AI. Our physical AI is a mode to get them that, that value.”
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