Aircall paid zero revenue share on its software marketplace integrations
Olivier Pailhès · Would You Sell for $6m Today? No. With Olivier Pailhes of Aircall.io EP 200 · Mar 9, 2016 · at 11:22
Olivier Pailhès, co-founder and CEO of Aircall, explains why their customer acquisition cost is minimal when distributing through app ecosystems like Zendesk.
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“So all our integrations today exclude revenue sharing, right?”
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More from Olivier Pailhès
Aircall saw 5-15% monthly growth purely from existing customer expansion
“Not a good thing is that net churn is negative. So if you factor in the expansion we get from our customers, we actually, without doing nothing, we typically have a growth between five to 15% a month from the expansion.”
Pailhès refused to consider an exit below a nine-figure valuation
“So once we get there let's say now we have a, whatever, eight digit valuation. That's nice. Clearly we need to add a digit, and then maybe we'll think about an exit or something, but I think it's even then, maybe probably too early.”
Uber and Deliveroo used Aircall for customer support in 2016
“So we use by, let's say, Uber, Deliveroo, I mean, all the on-demand economy, a lot of tech companies to just start doing business, calling customers, getting calls from customers, and just making sure all calls are attended wherever the team is based.”