Insight certainty 4/5 debate potential 3/5

Ferrara: Hiring and training retail workers beats hiring $100k sales reps

John Ferrara · 643: Nimble Passes $1.5M In ARR Last Year, $200k MRR now as CRM space heats up with CEO Jon Ferrara · Apr 28, 2017 · at 15:42

Jon Ferrara, founder of GoldMine and CEO of Nimble, discusses his non-traditional hiring philosophy for scaling software companies.

0:00 / 0:32exact quote · 32.1s
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“So rather than going out and hiring a sales guy for a 100,000 dollars, I'd rather go find somebody who's really cares about customer Customer experience who works at an Apple store or Best Buy or Victoria's Secret, and they may not even have a business or technology degree. What I'll do is they'll figure out their cultural fit, and if they want to learn and grow, and I'll teach them technology. I'll teach them business, and what happened is that person's life will be transformed, and they will love working at Nimble because it's a place that they truly dig and is interested in growing them.”

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