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James Smith

1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

13statements → 6claims → 1claims resolved → 3.92/5average certainty → 1.15/5average debate potential → 1said about them ↓

0 supported 0 partly supported 1 contradicted 5 not checkable as stated how the 6 claims stand · each chip opens the sources

6 assertions · 1 insight · 6 disclosures · every statement was checked. The predictions and assertions are the 6 claims: statements the public record can support or contradict. 1 is resolved, and 5 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how James argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable contradicted claim

Assertion Contradicted
Pinterest changed its employee option exercise window to be unlimited
“Pinterest changed that window to be unlimited infinity window. So you don't even have to make that call, which is super exciting.”
James Smith Aug 25, 2017 ▶ 8:48 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of James Smith on measured tape to publish a rate. This says nothing about how they speak.

Everything James Smith said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Insight
Smith says fixing every bug in high-volume consumer apps is impossible
“I think a lot of people think, oh, let's fix every bug. When you're building a high volume consumer app, that's just impossible.”
James Smith Aug 25, 2017 ▶ 5:30 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Assertion Contradicted
Pinterest changed its employee option exercise window to be unlimited
“Pinterest changed that window to be unlimited infinity window. So you don't even have to make that call, which is super exciting.”
James Smith Aug 25, 2017 ▶ 8:48 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Disclosure
Only four of 35 Bugsnag employees handle sales and success
“I have I have two sales reps and I have one head of customer success and I have one technical support engineer. So we have four people out of 35.”
James Smith Aug 25, 2017 ▶ 4:12 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Disclosure
Bugsnag bootstrapped to profitability before raising venture capital
“We bootstrapped for the first kind of six to nine months. And we were profitable. That's by the time we went out to raise around.”
James Smith Aug 25, 2017 ▶ 10:52 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Disclosure
Bugsnag has raised $9.5 million, including a Benchmark Series A
“Just 9.5 mil, I think total. So we did a series a round about 18, 20 months ago from benchmark for 7.2 mil.”
James Smith Aug 25, 2017 ▶ 11:33 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Assertion Not checkable as stated
Bugsnag has about 4,000 paying customer companies
“So we have about 4000 companies that are paying for Bugsnag to monitor their services.”
James Smith Aug 25, 2017 ▶ 11:57 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Assertion Not checkable as stated
Bugsnag generates more than $2 million in ARR
“Yeah, we're definitely above that.”
James Smith Aug 25, 2017 ▶ 13:27 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Assertion Not checkable as stated
Bugsnag keeps revenue and logo churn under one percent
“I think we're definitely below the norm in terms of churn in, in the under, under one percent on both revenue and logo churn.”
James Smith Aug 25, 2017 ▶ 13:53 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Disclosure
Bugsnag spent zero dollars on paid acquisition until recently
“So if you'd have asked me this question six months ago, I would have said zero dollars. So we have all of our growth pretty much has been through word of mouth.”
James Smith Aug 25, 2017 ▶ 16:33 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Assertion Not checkable as stated
Bugsnag achieves standard SaaS gross margins despite processing heavy data
“We are definitely in the typical SAS gross margins range. We are, it's interesting for us, that's, Harder to achieve because we have a data intensive SAS product. So we, I think there's billions of crash reports per day coming into our servers these days. So a…”
James Smith Aug 25, 2017 ▶ 18:15 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Disclosure
Bugsnag pricing spans $29 to tens of thousands monthly
“We kind of see anything all the way down at 29 bucks a month. We've got customers that are paying tens of thousands a month. So it kind of really depends on the scale of the business. So I think the bulk of our customers are down in the SMB territory.”
James Smith Aug 25, 2017 ▶ 2:35 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Disclosure
Bugsnag gives employees the option to early exercise equity
“This is something we did at bug snag as well. Give employees the option to early exercise.”
James Smith Aug 25, 2017 ▶ 9:49 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised
Assertion Not checkable as stated
Bugsnag had $4,500 MRR when raising its seed round
“And so I think we were probably about 4.5 K in MRR back when we raised our seed round back in the day.”
James Smith Aug 25, 2017 ▶ 13:03 762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised

The other half of the tape: James Smith's own voice is left out of every number here. Other people bring the name up 1 time in 1 episode on Top Founders. every mention, with the transcript →

Who brings them up most Nathan Latka 1

Every mention by year

tap a year for its mentions
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0112017episodes it came up in
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2017 1 mention in 1 episode

Appearances (1)

EpisodeDateSpeaking time
762: 4000 Developers Pay Them To Catch Bugs, $9.5m Raised Aug 25, 2017 12m
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