StarZero All shows Try the podcast clipper →

Chaitanya Chakareti

Co-founder & CTO, Ozonetel Communications · 1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

founderexecutiveengineeracademicabout.me/chaitanya.chokkareddy ↗

Chaitanya Chokkareddy co-founded Ozonetel and architected India's first cloud telephony platform, KooKoo, as well as its core CCaaS platform. He is recognized as a pioneer in the Indian SaaS ecosystem for advancing cloud communications, conversational AI, and call center automation.

17statements → 8claims → 2claims resolved → 3.88/5average certainty → 1.18/5average debate potential →

1 supported 0 partly supported 1 contradicted 6 not checkable as stated how the 8 claims stand · each chip opens the sources

8 assertions · 1 insight · 8 disclosures · every statement was checked. The predictions and assertions are the 8 claims: statements the public record can support or contradict. 2 are resolved, and 6 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Chaitanya argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
OzoneTel powers customer service for Indian grocery delivery giant BigBasket
“In India, for example, big basket, which is a sort of like a grow online grocery delivery service. They use our service to serve their customers.”
Chaitanya Chakareti Jan 5, 2022 ▶ 1:32 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US

Their most notable contradicted claim

Assertion Contradicted
OzoneTel was the first cloud contact center service in India
“Basically, the cloud contact center market didn't exist in India when we launched in 2011. We were the first cloud contact center service.”
Chaitanya Chakareti Jan 5, 2022 ▶ 4:09 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Chaitanya Chakareti on measured tape to publish a rate. This says nothing about how they speak.

Everything Chaitanya Chakareti said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Assertion Not checkable as stated
One new customer drove half of OzoneTel's $3M year-over-year growth
“Well, because you remember I said that last year we were at seven million and then this year we're doing ten million out of that, the half of it came from this new customer.”
Chaitanya Chakareti Jan 5, 2022 ▶ 16:11 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Assertion Contradicted
OzoneTel was the first cloud contact center service in India
“Basically, the cloud contact center market didn't exist in India when we launched in 2011. We were the first cloud contact center service.”
Chaitanya Chakareti Jan 5, 2022 ▶ 4:09 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Insight
US SaaS adoption is faster than India despite market size differences
“You are right in one sense that the market is certainly bigger, but then educating the market and the market adapting these new services is going to take longer. Whereas in the US the market, as well as the customers who are ready to take this year is much hig…”
Chaitanya Chakareti Jan 5, 2022 ▶ 12:50 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Disclosure
OzoneTel plans to raise $15M to fund its US expansion
“So we are planning on raising another fifteen million.”
Chaitanya Chakareti Jan 5, 2022 ▶ 13:15 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Assertion Supported
OzoneTel powers customer service for Indian grocery delivery giant BigBasket
“In India, for example, big basket, which is a sort of like a grow online grocery delivery service. They use our service to serve their customers.”
Chaitanya Chakareti Jan 5, 2022 ▶ 1:32 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Disclosure
Chakareti: OzoneTel charges $50 to $200 per agent per month
“So we start with the 50 dollars per agent. And we go up all the way up to one 50 to 200 dollars, depending on the features that they get.”
Chaitanya Chakareti Jan 5, 2022 ▶ 2:02 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Assertion Not checkable as stated
OzoneTel's average customer size has grown to 200 agents
“Our average says when we started off, it was 10 agents back in 2011. But now we are at the 200 agent average.”
Chaitanya Chakareti Jan 5, 2022 ▶ 4:49 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Assertion Not checkable as stated
OzoneTel averages approximately $8,000 in revenue per customer
“Our power is around like 8000 dollars.”
Chaitanya Chakareti Jan 5, 2022 ▶ 5:09 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Disclosure
OzoneTel raises $5M in funding after bootstrapping for 10 years
“We recently raised after 10 years of bootstrapping. We raised like four months back. So we raised five million dollars.”
Chaitanya Chakareti Jan 5, 2022 ▶ 5:21 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Assertion Not checkable as stated
OzoneTel serves 2,000 customers globally and 8 in the US
“In the U S we are serving around eight, eight customers. We are around 2000 customers.”
Chaitanya Chakareti Jan 5, 2022 ▶ 6:47 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Assertion Not checkable as stated
OzoneTel reaches approximately $10M in annual recurring revenue
“We are at about a million dollar era right now.”
Chaitanya Chakareti Jan 5, 2022 ▶ 7:04 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Disclosure
All $5M of OzoneTel's recent funding went to primary capital
“All went directly to the business.”
Chaitanya Chakareti Jan 5, 2022 ▶ 11:24 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Disclosure
OzoneTel diluted under 10% in its recent $5M funding round
“Under, under 10%.”
Chaitanya Chakareti Jan 5, 2022 ▶ 11:44 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Disclosure
OzoneTel's first funding round valued the company just under $100M
“Not above a hundred million, a little bit down.”
Chaitanya Chakareti Jan 5, 2022 ▶ 12:14 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Disclosure
OzoneTel sets annual sales quota for Indian reps around $200K
“Your quota would be around I would say 200 K.”
Chaitanya Chakareti Jan 5, 2022 ▶ 14:38 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Assertion Not checkable as stated
OzoneTel's largest customer signed a $5M contract over three years
“We have a five million dollar contract over three years.”
Chaitanya Chakareti Jan 5, 2022 ▶ 15:38 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US
Disclosure
OzoneTel offers US channel partners a 25% to 30% cut
“Around the 25%, 25 to 30%, depending on the partner.”
Chaitanya Chakareti Jan 5, 2022 ▶ 8:21 Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US

Appearances (1)

EpisodeDateSpeaking time
Bootstrapped to $10m in India, Now Raising to Introduce Call Center Software to US Jan 5, 2022 8m
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 2,600 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.

Try the podcast clipper Learn more