Q So let's use, let's use Spencer's TV and appliance logos on your website. So I am a consumer. I order a TV from Spencer's. They're going to deliver it now. Are they using, are these Spencer's delivery drivers or is Spencer's using someone in between to do last mile delivery?
A Yeah. So they're using contractors to do it, but they manage throughout through our system. They manage the entire process of, uh, routing, you know, the, the vehicles and drivers. And then as a consumer, you basically have a chat bot interface. So, uh, into the operation where you can basically converse with, um, uh, the, the delivery operation and basically with, with Spencer's TV, right. As a retailer, uh, and, and, um, And exchange information in a two way bi-directional manner about your delivery. And that basically relieves like a lot of the micro stress that happens around coordinated deliveries, making last minute changes. You basically now have a voice that you can, um, you can sound like you, you, you basically communicate with the operation and we handle most of these communications automatically.
AI assessment note: “they're using contractors to do it, but they manage throughout through our system”