The Exchanges

Every argument clarity score on this site is built from rows on this page. Each question and answer was assessed with names hidden, the host's own answers included, on four things from 1 to 5: directness (does it answer the question asked), coherence (do the ideas follow), precision (concrete details and clear references), compression (says a lot per word). The weighted mix (30/30/25/15) is the exchange score. A person's published score averages their exchange scores on raw tape only, at least 8 of them, shrunk toward the cohort mean. Full method →

Mickey Patton no published score: no usable exchanges on raw tape, and a fair score needs 8+ record → ← everyone

Every exchange below was scored with names hidden, four dimensions each from 1 to 5. An exchange's score is 0.30·directness + 0.30·coherence + 0.25·precision + 0.15·compression. The published score averages the raw tape exchange scores and shrinks small samples toward the cohort mean, so five great answers can't beat twenty good ones. Produced feed rows count only toward coarse estimates, never toward a full score.

clear all ✕
1exchanges match
0on raw tape
0redirected or not addressed
Partly produced feed D 3 · C 4 · P 3 · Cm 3 3.30

Q Yep. Okay, good. Makes sense there. And walk with, you know, churn is critical in the CRM space. So, so what's your churn today and how do you manage that?

A Actually, we have very good, uh, churn rate. Um, our customers are very loyal. We, we have very little turnover. Uh, our challenge is getting those customers to move off of our competitors, right? So, um, When they come to us, our business model is that we provide the services as part of that subscription. So you sign up with us and you have a report that you want, or you have a, a change in some of the business processes that you have. We do that as part of the subscription, but we don't charge extra for services. We don't outsource it to another partner. So, uh, usually we develop really, really good relationships for our customers over time. So therefore, Uh, there's, there's not much churn.

AI assessment note: “Actually, we have very good, uh, churn rate. Um, our customers are very loyal.”

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