The Exchanges

Every argument clarity score on this site is built from rows on this page. Each question and answer was assessed with names hidden, the host's own answers included, on four things from 1 to 5: directness (does it answer the question asked), coherence (do the ideas follow), precision (concrete details and clear references), compression (says a lot per word). The weighted mix (30/30/25/15) is the exchange score. A person's published score averages their exchange scores on raw tape only, at least 8 of them, shrunk toward the cohort mean. Full method →

Michael Chasen no published score: no usable exchanges on raw tape, and a fair score needs 8+ record → ← everyone

Every exchange below was scored with names hidden, four dimensions each from 1 to 5. An exchange's score is 0.30·directness + 0.30·coherence + 0.25·precision + 0.15·compression. The published score averages the raw tape exchange scores and shrinks small samples toward the cohort mean, so five great answers can't beat twenty good ones. Produced feed rows count only toward coarse estimates, never toward a full score.

clear all ✕

2exchanges match

0on raw tape

0redirected or not addressed

Michael Chasen ▶ 3:28 · 1308 Salesforce for Lawyers Passes $3m in ARR, Basically Boo… · Feb 22, 2019

Answered produced feed D 5 · C 5 · P 4 · Cm 4 4.60

Q And then give me more of the backstory here. When did you launch the company? I think you said 2014, right?

A Yeah, so this was originally a kind of a pivot from LawKick. I know you mentioned in 2012 we launched LawKick. Essentially what LawKick was was kind of like an oDesk or a task rabbit for law firms. So basically I had a DUI, I'm forming my business, I need to go find a lawyer. And effectively, effectively what we figured out was, um, it didn't matter how many leads we sent to these firms. They just had such a crappy process for following up and tracking people. And then they also had a very paper driven process. So they would, you know, require PDFs and printing and all this nonsense. So we said before we can fix the problem of getting more leads to the clients or to the lawyers, we need to fix the fundamental issues. So we started in about, uh, 2000, like we started coming up with the idea, like late

AI assessment note: “Yeah, so this was originally a kind of a pivot from LawKick.”

Michael Chasen ▶ 5:48 · 1308 Salesforce for Lawyers Passes $3m in ARR, Basically Boo… · Feb 22, 2019

Partly produced feed D 3 · C 4 · P 3 · Cm 3 3.30

Q And if you take that back a year ago, help me understand growth. What were you doing in July, 2017?

A Yeah. So I'd say we've more than doubled like year over year, pretty much for the last few years. Um, since we're bootstrapped and since that's a tough industry, you don't get that kind of scalability. You get like consumer side. Um, and obviously since we're not enterprise, it's hard to like move the needle with any one customer. So it's just like a slow, like a grind and burn type of thing. Um, and really we've been getting a lot of our, uh, a lot of our acquisitions through partner channels. So it's a lot harder to just like market to law firms cause they're not really a huge online business. Like, uh, you know, like a fast company would be, or an enterprise company would be. So it's really hard to like really scale really quickly in this space.

AI assessment note: “we've more than doubled like year over year, pretty much for the last few years”

The Exchanges

Turn any episode into a week of clips.