Q Congratulations. That's exciting. So 20 11 was the start date. And why did, again, I just in the bio gave a little overview as to why you started, but you might have a different take. Why did you start the business?
A So I started the business because, um, I was a consumer of home services, um, doing a lot of the handiwork and the home improvements around my, my house. And in the situations when I needed to hire an outside contractor to come and help in really all cases, I was either disappointed or underwhelmed and recognized a gap in the marketplace for Professionally run handyman services. So, um, you know, it's in the trades, customer experience is not really a term that's used, but in the world that I was in, that's what I was focused on. So I really thought, well, what if I marry up my expertise in customer marketing and customer creating great customer experiences with the trades that tend to lack in those areas? To create a business that New Yorkers really need, a service for handyman, um, handyman, um, uh, electricians, carpenters, and so forth.
AI assessment note: “I started the business because, um, I was a consumer of home services”