Every argument clarity score on this site is built from rows on this page. Each
question and answer was assessed with names hidden, the host's own answers included, on
four things from 1 to 5:
directness (does it answer the question asked), coherence (do the ideas follow),
precision (concrete details and clear references), compression (says a lot per word). The weighted
mix (30/30/25/15) is the exchange score. A person's published score averages their exchange
scores on raw tape only, at least 8 of them, shrunk toward the cohort mean.
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Answered produced feed
D 5 · C 5 · P 5 · Cm 4 4.85
Q That's very cool. Okay. When did this all get going? What year?
A So it started in 2019 and actually started with a bespoke model where we, super long story short, chief marketing officer of one of the largest divisions of this particular customer came to me and just said, Josh, we've got thousands of PowerPoint slides. We don't know how to organize them. The sales team is struggling. There's no consistent messaging, no consistent branding. Help us with my very rudimentary PHP skills. I'm not a developer put together just a really rough proof of concept, sold it through. They said, we love this. We want to build this. They gave us 250,000 to build out this solution. So I think it was kind of a professional services piece at the time.
AI assessment note: “So it started in 2019 and actually started with a bespoke model”
Answered produced feed
D 5 · C 5 · P 4 · Cm 4 4.60
Q So how much, how much money did you lose on that?
A So we, we actually, we didn't lose any money. We actually, we just lost a lot of opportunity cost. There was no real money lost because what we had working was, was good, but we had one Very understanding customer who, even though we were six months late on delivering a product, they understood they weren't under a real time crunch. So a little bit of luck there. Uh, but at the time, brought in a CTO, he was able to, to kind of a, from a fractional CTO standpoint, he was helping coach the team that we were using. It was a team in India. It just couldn't get it done. So we transitioned over to a team that this fractional CTO had Use on a regular basis, kind of his team and they're based in Poland and they've really kind of come together. They've brought it up to enterprise standards. And really just as of about a month ago, we were able to be in a position where we could say, okay, now we've satisfied all the customer agreements. I can go and start to, to sell this thing, you know, in the marketplace.
AI assessment note: “we actually, we didn't lose any money. We actually, we just lost a lot”
Answered produced feed
D 5 · C 4 · P 4 · Cm 4 4.30
Q We can't just glance over that. That's huge. I mean, some people go, go sell 20% of their business and that's their angel check. How did you convince one of your first customers to write that kind of check up front?
A Sure. So my, my background is I've been, I've been running an agency for since. And so it had been a customer of ours for a year. So we had built the trust, but they saw what this could do and treated it like a project. And so when, when that kind of funding came in, it gave us the opportunity to build it. Our cost to build it was half that. So This launched within just a few months of it launching. They said, we love this thing. It took off. People were huge fans of it. So they said, we want to make some big improvements to this at the same time, sold it through to another customer. So I was able to take that one, 25 plus another one, 25 and went to the group that built the spoke model and said, can you build an enterprise version? They said, yes. They weren't actually able to. So we ended up kind of hitting a little bit of a, you know, of an oil slick.
AI assessment note: “had been a customer of ours for a year. So we had built the trust”
Partly produced feed
D 3 · C 4 · P 3 · Cm 3 3.30
Q I love this split, because when you put service on a customer, they tend to stick longer. So, um, I guess, tell me about, tell me about one of these customers, if you can. How's a customer using you today, and how many seats? Like, how many, what teams are you going in? The dev team, the engineering team, you know, the marketing team, the sales team, who's using you?
A So the, our, our day-to-day customers are going to be the marketing team. The users of this, though, are going to be split between the marketing team and the sales teams. And so, think of it, these are, this is, these are big organizations. So, one of them, and when I say 10 enterprise customers, if we're being totally transparent, Two of them are actually split where think about an enterprise, think about a, a, a fortune 25 company. We have a few different customers within that same company, but these are groups that are totally independent. They don't even know each other. So it's the same logo, but I, I'll split it up as different customers because they're totally unrelated to each other.
AI assessment note: “our day-to-day customers are going to be the marketing team.”