The Exchanges

Every argument clarity score on this site is built from rows on this page. Each question and answer was assessed with names hidden, the host's own answers included, on four things from 1 to 5: directness (does it answer the question asked), coherence (do the ideas follow), precision (concrete details and clear references), compression (says a lot per word). The weighted mix (30/30/25/15) is the exchange score. A person's published score averages their exchange scores on raw tape only, at least 8 of them, shrunk toward the cohort mean. Full method →

Jamie Shanks no published score: no usable exchanges on raw tape, and a fair score needs 8+ record → ← everyone

Every exchange below was scored with names hidden, four dimensions each from 1 to 5. An exchange's score is 0.30·directness + 0.30·coherence + 0.25·precision + 0.15·compression. The published score averages the raw tape exchange scores and shrinks small samples toward the cohort mean, so five great answers can't beat twenty good ones. Produced feed rows count only toward coarse estimates, never toward a full score.

clear all ✕
1exchanges match
0on raw tape
0redirected or not addressed
Answered produced feed D 4 · C 4 · P 4 · Cm 4 4.00

Q Yeah. So, so was COVID good or bad for you? More people are doing sales on zoom. I imagine you should have seen a spike, right?

A Yeah, so we were, uh, prepared years in advance. We were one of the first sales training companies to self-develop our own learning platform, online learning platform. We also moved to virtual instructor-led five years ago. So the live part of our service offering was 10% of revenue, was speaking engagements, sales kickoffs, and quarterly business reviews, but that was 80 flights a year for five years in a row. Take that time back, My business partner, Amar, and I looked at this holistically and said, well, we have other services businesses we want to create. The managed service side has greater scalability. And, you know, the total adjustable market is endless. Let's develop that because our customer sentiment is we can't turn this tap off once we start.

AI assessment note: “we were, uh, prepared years in advance.”

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