The Exchanges

Every argument clarity score on this site is built from rows on this page. Each question and answer was assessed with names hidden, the host's own answers included, on four things from 1 to 5: directness (does it answer the question asked), coherence (do the ideas follow), precision (concrete details and clear references), compression (says a lot per word). The weighted mix (30/30/25/15) is the exchange score. A person's published score averages their exchange scores on raw tape only, at least 8 of them, shrunk toward the cohort mean. Full method →

Gavin Zuchlinski no published score: no usable exchanges on raw tape, and a fair score needs 8+ · coarse estimate ≈4.5/5 from 4 produced feed exchanges record → ← everyone

Every exchange below was scored with names hidden, four dimensions each from 1 to 5. An exchange's score is 0.30·directness + 0.30·coherence + 0.25·precision + 0.15·compression. The published score averages the raw tape exchange scores and shrinks small samples toward the cohort mean, so five great answers can't beat twenty good ones. Produced feed rows count only toward coarse estimates, never toward a full score.

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4exchanges match
0on raw tape
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Answered produced feed D 5 · C 5 · P 5 · Cm 5 5.00

Q Yeah, so tell us that. Yeah, tell us, so how do you make money? Well, it's a, it looks like a SaaS business, right?

A Yeah, yeah. Um, you, you might even call it freemium too. Um, we have, we have a couple of plans, and they're all pretty darn cheap. Um, starting from free, and then the very max is 34 dollars per month. Um, so we have a surprisingly large numbers of users who, who pay. Um, about 85% of our active users are actually on paid accounts. Okay. Um, and only 15% on free ones. Um, so a lot of the people, we apparently have the, the right features and the paid ones to drive people over. And also the audience is mostly our customers are mostly businesses. So it's very easy for them to justify spending a couple bucks a month on something that is so core to their business too.

AI assessment note: “freemium too. Um, we have, we have a couple of plans”

Answered produced feed D 5 · C 5 · P 5 · Cm 4 4.85

Q So what year, what year did you, did you quit the job?

A Um, so 2013. So 20 11 signups back up and then it just continued to grow. And then in 2013, I was it was pretty obvious that I had to make a decision of one way or the other. I was driving, doing night shifts and some other things with my government job. So in between there, I had been sleeping on the floor of a townhouse that I was trying to sell. That was near my place. I was on my laptop at all times. I was in the car answering emails and doing all of those naughty things you're not Supposed to do. Um, and I was spending way too much time on it that I wasn't enjoying it, so I, I had to make the leap. I actually hired somebody to help with support.

AI assessment note: “Um, so 2013.”

Answered produced feed D 5 · C 5 · P 4 · Cm 4 4.60

Q So tell us about that real quick. Give us some, cause our audience likes to understand kind of growth. Your first year in business, what year would that have been?

A Oh yeah. So that was probably about 2007. Um, I really didn't take this, uh, that seriously back then. I had, uh, throughout this from about that time period until 2013, I was working for the government doing a job that I really loved. So this was really just a side project for me. Um, and one just to maybe get a little bit of money, um, and then also just help out my mom and everything else. So during that period, I didn't focus a whole lot on that, but during the first year I did zero marketing and within Um, the only that I really did was a little bit of SEO and within, um, a week somebody had signed up and actually paid me. So I was pretty amazed and, uh, whenever I got revenue, I, I can't even remember the exact numbers, but I used to base it off of what I could, uh, get each month. So like the first person who signed up just paid for my hosting. And then, uh, I think after two months it paid for, uh, a nice dinner out every month, like 50 to a hundred dollars per month. Uh, and then after that, it eventually grew enough that I was able to get a nice car for a little while.

AI assessment note: “So that was probably about 2007.”

Redirected produced feed D 2 · C 4 · P 3 · Cm 3 3.00

Q So today is, for people listening to this podcast episode later, it is, uh, September 2016. So, what's total user base now?

A Uh, oh, uh, several multiples more than that. It's always a challenge to try to figure out what our users are, because we get so many seasonal ones and everything, so there's a couple of things that I look at. I look at people who have been really just active in the past week, and then people who had, um, signed up for the trailing past year and used it for something, whether that was like a conference or a short-term event or any of that. Um, but one of the metrics that I like looking at the most is just to make sure that all those things are, are increasing both With revenue and number of active users. So right now we're at about a 10% month over month increase in all of that. And, uh, back in the day then, I think that it was, um, probably about 30% month over month, but as you get the volume, that, of course.

AI assessment note: “It's always a challenge to try to figure out what our users are”

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