Answered produced feed
D 5 · C 5 · P 5 · Cm 4 4.85
Q Okay. 4.5% revenue churn per month. Um, and, and has it always been at that level or was it higher and got lower or lower?
A When we started out, we were like at eight, nine percent and then spent a couple of years really driving hard. And it's, it's, it's bottomed out pretty well, right around 4.5 to 4.9%. Um, pretty much regardless of what we do. And, and it may be just, uh, The type of market that we're in, these are small businesses, like it's January and, uh, you know, a lot of failed credit cards this month because everybody's maxed out these, their cards from December. Uh, and it's just the state of nature of, of, of the thing. And also, um, when it comes down to it, although we have a lot of tools that could be full standalone tools, um, we are really reliant on the platforms. So if, um, Um, Entreport, for example, has a huge turnover and those customers are using plus this as well. That is built in turnover for us also. So it's, it's just part of the game.
AI assessment note: “When we started out, we were like at eight, nine percent”
Answered produced feed
D 5 · C 4 · P 4 · Cm 4 4.30
Q Interesting. So, so why do you do it? Is it, are you sort of happy with the lifestyle? It's making cash flow for yourself. It feels really good and you love your customers.
A Yeah, I've, I've, uh, so a few things. The, the, the addressable market is not the general small business market. Our addressable market is actually a fraction of that because they have to be on one of those platforms that I mentioned. So that shrinks the addressable size. So we don't need a ton of capital to go attack that. So it's kind of like a, you know, it's just a constant monthly You know, go for it. And, um, we don't need a ton of capital and, and we've intentionally wanted to create a very profitable business. I've been in both and on, on this gig, it's, you know, let's just keep growing it at a steady pace. Let's have a great pace for the employees and amazing culture and let's just drive profits. Um, and it's worked, it's worked really well for us now. There are other ventures that, that we're doing and in the process of launching, um, that, that could be a capital raise scenario, but plus this is not, is not that.
AI assessment note: “we've intentionally wanted to create a very profitable business”
