Q Okay. That didn't answer my question. So, so how, where do you get the, you're, you're generating almost two X the average revenue per employee as others in your same spot. How are you getting that extra efficiency?
A Because the people that are, are, first of all, we do a lot of automation. We're very data oriented. Uh, most of the people that are in the company are Berkeley grads. So we know, you know, how to look at data and how to make sure that things are efficient. That's one. Two, we build the software in a way that there's very little, um, development debt. So the features that we build or the updates that we do are minimal right now. So we're focusing mainly on marketing and sales. Um, our support is, is extremely efficient. We're using AI for support. We're using the ability to, to, um, we have this tier structure where we use different tiers based on, on the client income that they create, and based on that we understand, um, who needs to get answered faster, and that way we're making sure that the clients that are generating the most revenue are always getting the best type of service and never leaving. Um, we have a, a, another system that allows us to understand which clients are, there's a higher probability of them churning or not. Okay. Based on how they're using the system and what they're doing in the system. And then based on that, we make sure that the clients, that there's a higher probability of them churning to, we make sure that they are using the parts that they should be using. Like, like I said, we're very efficient.
AI assessment note: “we do a lot of automation. We're very data oriented.”