Aug 26, 2016 · 22m · top-founders

EP 398: 5 Million Users, $250k in MRR, SaaS Founder Michael Hollauf of MindMiester.com

Nathan Latka · 10m spoken Michael Hollauf · 8m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In episode 398 of The Top, host Nathan Latka interviews Michael Hollauf, co-founder of MeisterLabs, who breaks down how MindMeister and MeisterTask scaled to five million registered users and $250,000 in monthly recurring revenue through freemium monetization, targeted marketing, and intuitive product design.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 54.1% of the talking time here. How this is scored →

Nathan as informed peer 5.0 Guest teaching 1.5 Guest disagreement 1.0 Nathan pushing back 2.8
05100:0010:0020:000:50–4:13 · Nathan as informed peer 6/10 Introducing Michael Hollauf and MeisterLabs Overview Nathan candidly challenges Michael about whether MeisterTask is just a direct copy of Trello. Michael readily embraces the comparison while clarifying how their product specifically focuses on task execution and higher usability. The dynamic is collaborative and lively.4:13–7:21 · Nathan as informed peer 6/10 MeisterTask User Metrics and Freemium Model Nathan investigates the user distribution discrepancies across Chrome Store and iOS downloads, computing conversion rates and MRR live. Michael transparently details freemium limitations and their integration-based paywall.7:22–12:18 · Nathan as informed peer 8/10 MindMeister Scale, Revenue, CAC, and Churn Economics Nathan demonstrates sharp SaaS financial acumen by breaking down annual churn into monthly churn rates and customer lifetime months. Michael debates whether annual churn compounds differently but readily concedes to Nathan's rapid calculations.12:18–15:45 · Nathan as informed peer 6/10 Acquisition Strategies and Mind Mapping Market Competition Nathan presses Michael on paid Google search spend and valuation expectations for selling MeisterTask. When Michael suggests a 10 to 15 million dollar pie-in-the-sky price tag, Nathan humorously notes that would be an aggressive overpayment.15:45–18:12 · Nathan as informed peer 1/10 Connecting with Michael Hollauf Online Michael shares his contact channels, followed by extensive host promo and sponsor advertisements for HostGator and Latka's live event.18:13–20:19 · Nathan as informed peer 3/10 The Famous Five Fast-Paced Founder Q&A Nathan runs through his standard Famous Five rapid-fire questions, which Michael answers smoothly and concisely.0:50–4:13 · Guest teaching 2/10 Introducing Michael Hollauf and MeisterLabs Overview Nathan candidly challenges Michael about whether MeisterTask is just a direct copy of Trello. Michael readily embraces the comparison while clarifying how their product specifically focuses on task execution and higher usability. The dynamic is collaborative and lively.4:13–7:21 · Guest teaching 3/10 MeisterTask User Metrics and Freemium Model Nathan investigates the user distribution discrepancies across Chrome Store and iOS downloads, computing conversion rates and MRR live. Michael transparently details freemium limitations and their integration-based paywall.7:22–12:18 · Guest teaching 3/10 MindMeister Scale, Revenue, CAC, and Churn Economics Nathan demonstrates sharp SaaS financial acumen by breaking down annual churn into monthly churn rates and customer lifetime months. Michael debates whether annual churn compounds differently but readily concedes to Nathan's rapid calculations.12:18–15:45 · Guest teaching 1/10 Acquisition Strategies and Mind Mapping Market Competition Nathan presses Michael on paid Google search spend and valuation expectations for selling MeisterTask. When Michael suggests a 10 to 15 million dollar pie-in-the-sky price tag, Nathan humorously notes that would be an aggressive overpayment.15:45–18:12 · Guest teaching 0/10 Connecting with Michael Hollauf Online Michael shares his contact channels, followed by extensive host promo and sponsor advertisements for HostGator and Latka's live event.18:13–20:19 · Guest teaching 0/10 The Famous Five Fast-Paced Founder Q&A Nathan runs through his standard Famous Five rapid-fire questions, which Michael answers smoothly and concisely.0:50–4:13 · Guest disagreement 1/10 Introducing Michael Hollauf and MeisterLabs Overview Nathan candidly challenges Michael about whether MeisterTask is just a direct copy of Trello. Michael readily embraces the comparison while clarifying how their product specifically focuses on task execution and higher usability. The dynamic is collaborative and lively.4:13–7:21 · Guest disagreement 1/10 MeisterTask User Metrics and Freemium Model Nathan investigates the user distribution discrepancies across Chrome Store and iOS downloads, computing conversion rates and MRR live. Michael transparently details freemium limitations and their integration-based paywall.7:22–12:18 · Guest disagreement 2/10 MindMeister Scale, Revenue, CAC, and Churn Economics Nathan demonstrates sharp SaaS financial acumen by breaking down annual churn into monthly churn rates and customer lifetime months. Michael debates whether annual churn compounds differently but readily concedes to Nathan's rapid calculations.12:18–15:45 · Guest disagreement 2/10 Acquisition Strategies and Mind Mapping Market Competition Nathan presses Michael on paid Google search spend and valuation expectations for selling MeisterTask. When Michael suggests a 10 to 15 million dollar pie-in-the-sky price tag, Nathan humorously notes that would be an aggressive overpayment.15:45–18:12 · Guest disagreement 0/10 Connecting with Michael Hollauf Online Michael shares his contact channels, followed by extensive host promo and sponsor advertisements for HostGator and Latka's live event.18:13–20:19 · Guest disagreement 0/10 The Famous Five Fast-Paced Founder Q&A Nathan runs through his standard Famous Five rapid-fire questions, which Michael answers smoothly and concisely.0:50–4:13 · Nathan pushing back 4/10 Introducing Michael Hollauf and MeisterLabs Overview Nathan candidly challenges Michael about whether MeisterTask is just a direct copy of Trello. Michael readily embraces the comparison while clarifying how their product specifically focuses on task execution and higher usability. The dynamic is collaborative and lively.4:13–7:21 · Nathan pushing back 3/10 MeisterTask User Metrics and Freemium Model Nathan investigates the user distribution discrepancies across Chrome Store and iOS downloads, computing conversion rates and MRR live. Michael transparently details freemium limitations and their integration-based paywall.7:22–12:18 · Nathan pushing back 5/10 MindMeister Scale, Revenue, CAC, and Churn Economics Nathan demonstrates sharp SaaS financial acumen by breaking down annual churn into monthly churn rates and customer lifetime months. Michael debates whether annual churn compounds differently but readily concedes to Nathan's rapid calculations.12:18–15:45 · Nathan pushing back 4/10 Acquisition Strategies and Mind Mapping Market Competition Nathan presses Michael on paid Google search spend and valuation expectations for selling MeisterTask. When Michael suggests a 10 to 15 million dollar pie-in-the-sky price tag, Nathan humorously notes that would be an aggressive overpayment.15:45–18:12 · Nathan pushing back 0/10 Connecting with Michael Hollauf Online Michael shares his contact channels, followed by extensive host promo and sponsor advertisements for HostGator and Latka's live event.18:13–20:19 · Nathan pushing back 1/10 The Famous Five Fast-Paced Founder Q&A Nathan runs through his standard Famous Five rapid-fire questions, which Michael answers smoothly and concisely.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 61.9% · guest 38.1%0:00 · Nathan 61.9% · guest 38.1%3:00 · Nathan 30.9% · guest 69.1%3:00 · Nathan 30.9% · guest 69.1%6:00 · Nathan 45.7% · guest 54.3%6:00 · Nathan 45.7% · guest 54.3%9:00 · Nathan 51.1% · guest 48.9%9:00 · Nathan 51.1% · guest 48.9%12:00 · Nathan 28.6% · guest 71.4%12:00 · Nathan 28.6% · guest 71.4%15:00 · Nathan 69.4% · guest 30.6%15:00 · Nathan 69.4% · guest 30.6%18:00 · Nathan 74.7% · guest 25.3%18:00 · Nathan 74.7% · guest 25.3%21:00 · Nathan 100% · guest 0%21:00 · Nathan 100% · guest 0%
Sharpest disagreement ▶ 11:10 Guest questions simple linear churn calculation

Michael gently pushes back on Nathan's straightforward division of annual churn by 12, arguing that churn accumulates and compounds like interest.

Hardest push from Nathan ▶ 3:23 Nathan directly frames product as a Trello copy

Nathan cuts through the diplomatic product explanation and bluntly tells Michael to admit they copied Trello directly.

Biggest teaching moment ▶ 11:12 Explaining churn compounding dynamics

Michael reminds Nathan that annual churn metrics reflect compounded retention rather than simple monthly averages.

Nathan holds their own ▶ 11:03 Rapid SaaS unit economics and LTV modeling

Nathan rapidly models CAC payback periods, monthly churn benchmarks, and average customer lifetime duration in months live on air.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Introducing Michael Hollauf and MeisterLabs Overview 6214 Nathan candidly challenges Michael about whether MeisterTask is just a direct copy of Trello. Michael readily embraces the comparison while clarifying how their product specifically focuses on task execution and higher usability. The dynamic is collaborative and lively.
MeisterTask User Metrics and Freemium Model 6313 Nathan investigates the user distribution discrepancies across Chrome Store and iOS downloads, computing conversion rates and MRR live. Michael transparently details freemium limitations and their integration-based paywall.
MindMeister Scale, Revenue, CAC, and Churn Economics 8325 Nathan demonstrates sharp SaaS financial acumen by breaking down annual churn into monthly churn rates and customer lifetime months. Michael debates whether annual churn compounds differently but readily concedes to Nathan's rapid calculations.
Acquisition Strategies and Mind Mapping Market Competition 6124 Nathan presses Michael on paid Google search spend and valuation expectations for selling MeisterTask. When Michael suggests a 10 to 15 million dollar pie-in-the-sky price tag, Nathan humorously notes that would be an aggressive overpayment.
Connecting with Michael Hollauf Online 1000 Michael shares his contact channels, followed by extensive host promo and sponsor advertisements for HostGator and Latka's live event.
The Famous Five Fast-Paced Founder Q&A 3001 Nathan runs through his standard Famous Five rapid-fire questions, which Michael answers smoothly and concisely.

Statements from this episode (14)

Insight
Latka: Copy competitors and beat them on execution
“Copy the hell out of your competitors and then beat them on execution.”
Nathan Latka Aug 26, 2016 ▶ 3:32
Opinion
Hollauf: Trello lacks core task management features like status and priorities
“What they don't do, it's not focused on task management. They have these cards, which is brilliant. But they can be anything. They're not tasks. They don't have status. They don't have a clear as I need. They don't have things like priorities, stuff that you n…”
Michael Hollauf Aug 26, 2016 ▶ 3:38
Assertion Not checkable as stated
Hollauf: MeisterTask has approximately 550,000 users
“We got about 500,005 50,000 on that product right now.”
Michael Hollauf Aug 26, 2016 ▶ 4:19
Assertion Not checkable as stated
Hollauf: iOS App Store drives 60% of MeisterTask's 60,000 monthly downloads
“It's about 60% of the total downloads. We're getting about 60,000 a month. So six percent of that, you know, it's like 30, 40,000.”
Michael Hollauf Aug 26, 2016 ▶ 5:18
Assertion Not checkable as stated
Hollauf: MeisterTask has about 5,000 paying customers
“On Meistertask, we have, I know all the numbers for Meistertask. We have about 5000 there, I think.”
Michael Hollauf Aug 26, 2016 ▶ 6:07
Assertion Not checkable as stated
Hollauf: MeisterTask's free-to-paid conversion rate is 0.8% to 1%
“The conversion rate is, is between 0.8 and one percent there.”
Michael Hollauf Aug 26, 2016 ▶ 6:45
Assertion Not checkable as stated
MindMeister Generated $2.5 Million in Revenue in 2015
“That was 2.5 million, I think.”
Michael Hollauf Aug 26, 2016 ▶ 8:25
Assertion Not checkable as stated
MeisterLabs Hits $250k MRR Across MindMeister and MeisterTask
“The monthly recovery was 250 total. I think two 20 was MindMeister and about the 30 of MeisterTask.”
Michael Hollauf Aug 26, 2016 ▶ 8:44
Assertion Not checkable as stated
MindMeister Reaches 5 Million Registered Users Over 10 Years
“So the total user base, there's five million. We just hit the five million recently registered users over those 10 years.”
Michael Hollauf Aug 26, 2016 ▶ 9:02
Assertion Not checkable as stated
MindMeister Has Roughly 30,000 Active Paying Customers
“That's about 30,000 paid customers. So apparently at the moment, I mean, over the time there were more.”
Michael Hollauf Aug 26, 2016 ▶ 9:17
Assertion Not checkable as stated
MeisterLabs Reports Average Customer Acquisition Cost of $30
“We got about 30 dollars customer acquisition costs on average with all the marketing spans and everything.”
Michael Hollauf Aug 26, 2016 ▶ 10:14
Assertion Not checkable as stated
Hollauf: MindMeister Experiences Roughly 27% Annual Churn
“The annual number is about 27%, so that's, I don't know, is it about five percent monthly? It's actually quite high.”
Michael Hollauf Aug 26, 2016 ▶ 10:57
Disclosure
MindMeister spends $20,000 to $30,000 per month on Google Ads
“It's probably not a lot in the whole thing. It's probably 20 to 30 K a month.”
Michael Hollauf Aug 26, 2016 ▶ 13:05
Opinion
Hollauf: MeisterTask valuation would be in low seven figures
“At this stage, I don't think you'd probably, you'd be in the seven digits definitely, but not in the high seven digits.”
Michael Hollauf Aug 26, 2016 ▶ 15:10
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