Jun 8, 2017 · 24m · top-founders

684: How to Raise Your First Round of Funding with Healthcare API, Redox Founder Niko Skievaski

Nico Skievaski · 15m spoken Nathan Latka · 6m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

Redox co-founder Niko Skievaski joins host Nathan Latka to discuss building an API integration platform for healthcare, bootstrapping from lean beginnings to raising $14 million, and scaling to $400,000 in monthly recurring revenue.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 28.5% of the talking time here. How this is scored →

Nathan as informed peer 4.2 Guest teaching 2.8 Guest disagreement 0.7 Nathan pushing back 2.5
05100:0010:0020:000:54–4:20 · Nathan as informed peer 5/10 Redox Business Model and Health System Connection Pricing Nathan inquires about Redox's business model and why anyone would enter the difficult healthcare market. Nico educates Nathan on why API-call pricing does not work in healthcare data due to unpredictable firehose data feeds, leading to their per-connection SaaS model.4:20–9:25 · Nathan as informed peer 4/10 Founding Redox and Early Bootstrapping Sacrifices Nathan asks detailed questions about early founder salaries and financial trade-offs. Nico transparently walks through taking a pay cut from Epic market salaries down to 35k dollars to bootstrap the initial team.9:25–13:02 · Nathan as informed peer 5/10 Pitching Early Potential to Raise Series A Funding Nathan presses Nico on how they negotiated equity and valuation for a 3.5 million dollar Series A on barely any revenue. Nico explains the distinction between pitching traction versus selling pure market potential and the developer-first go-to-market strategy.13:02–15:40 · Nathan as informed peer 6/10 Capital Growth and Scaling to Four Hundred Thousand MRR Nathan catches an ambiguity between health system counts and paying developer accounts and pushes for clarification. He then quickly multiplies average connections and developer counts to calculate four hundred thousand dollars in monthly recurring revenue.15:40–18:41 · Nathan as informed peer 5/10 Team Structure, Low Churn, and Acquisition Discipline Nathan queries Nico on churn, CAC, team distribution, and acquisition interest from big pharma. Nico details their low churn rate and explains why they previously rejected early acquisition offers that lacked mission alignment.18:42–19:40 · Nathan as informed peer 0/10 Host Nathan Latka Promotes Hotjar Website Analytics Nathan delivers a solo mid-roll sponsor pitch for Hotjar analytics with no guest participation.0:54–4:20 · Guest teaching 5/10 Redox Business Model and Health System Connection Pricing Nathan inquires about Redox's business model and why anyone would enter the difficult healthcare market. Nico educates Nathan on why API-call pricing does not work in healthcare data due to unpredictable firehose data feeds, leading to their per-connection SaaS model.4:20–9:25 · Guest teaching 3/10 Founding Redox and Early Bootstrapping Sacrifices Nathan asks detailed questions about early founder salaries and financial trade-offs. Nico transparently walks through taking a pay cut from Epic market salaries down to 35k dollars to bootstrap the initial team.9:25–13:02 · Guest teaching 4/10 Pitching Early Potential to Raise Series A Funding Nathan presses Nico on how they negotiated equity and valuation for a 3.5 million dollar Series A on barely any revenue. Nico explains the distinction between pitching traction versus selling pure market potential and the developer-first go-to-market strategy.13:02–15:40 · Guest teaching 3/10 Capital Growth and Scaling to Four Hundred Thousand MRR Nathan catches an ambiguity between health system counts and paying developer accounts and pushes for clarification. He then quickly multiplies average connections and developer counts to calculate four hundred thousand dollars in monthly recurring revenue.15:40–18:41 · Guest teaching 2/10 Team Structure, Low Churn, and Acquisition Discipline Nathan queries Nico on churn, CAC, team distribution, and acquisition interest from big pharma. Nico details their low churn rate and explains why they previously rejected early acquisition offers that lacked mission alignment.18:42–19:40 · Guest teaching 0/10 Host Nathan Latka Promotes Hotjar Website Analytics Nathan delivers a solo mid-roll sponsor pitch for Hotjar analytics with no guest participation.0:54–4:20 · Guest disagreement 1/10 Redox Business Model and Health System Connection Pricing Nathan inquires about Redox's business model and why anyone would enter the difficult healthcare market. Nico educates Nathan on why API-call pricing does not work in healthcare data due to unpredictable firehose data feeds, leading to their per-connection SaaS model.4:20–9:25 · Guest disagreement 0/10 Founding Redox and Early Bootstrapping Sacrifices Nathan asks detailed questions about early founder salaries and financial trade-offs. Nico transparently walks through taking a pay cut from Epic market salaries down to 35k dollars to bootstrap the initial team.9:25–13:02 · Guest disagreement 1/10 Pitching Early Potential to Raise Series A Funding Nathan presses Nico on how they negotiated equity and valuation for a 3.5 million dollar Series A on barely any revenue. Nico explains the distinction between pitching traction versus selling pure market potential and the developer-first go-to-market strategy.13:02–15:40 · Guest disagreement 1/10 Capital Growth and Scaling to Four Hundred Thousand MRR Nathan catches an ambiguity between health system counts and paying developer accounts and pushes for clarification. He then quickly multiplies average connections and developer counts to calculate four hundred thousand dollars in monthly recurring revenue.15:40–18:41 · Guest disagreement 1/10 Team Structure, Low Churn, and Acquisition Discipline Nathan queries Nico on churn, CAC, team distribution, and acquisition interest from big pharma. Nico details their low churn rate and explains why they previously rejected early acquisition offers that lacked mission alignment.18:42–19:40 · Guest disagreement 0/10 Host Nathan Latka Promotes Hotjar Website Analytics Nathan delivers a solo mid-roll sponsor pitch for Hotjar analytics with no guest participation.0:54–4:20 · Nathan pushing back 3/10 Redox Business Model and Health System Connection Pricing Nathan inquires about Redox's business model and why anyone would enter the difficult healthcare market. Nico educates Nathan on why API-call pricing does not work in healthcare data due to unpredictable firehose data feeds, leading to their per-connection SaaS model.4:20–9:25 · Nathan pushing back 2/10 Founding Redox and Early Bootstrapping Sacrifices Nathan asks detailed questions about early founder salaries and financial trade-offs. Nico transparently walks through taking a pay cut from Epic market salaries down to 35k dollars to bootstrap the initial team.9:25–13:02 · Nathan pushing back 3/10 Pitching Early Potential to Raise Series A Funding Nathan presses Nico on how they negotiated equity and valuation for a 3.5 million dollar Series A on barely any revenue. Nico explains the distinction between pitching traction versus selling pure market potential and the developer-first go-to-market strategy.13:02–15:40 · Nathan pushing back 4/10 Capital Growth and Scaling to Four Hundred Thousand MRR Nathan catches an ambiguity between health system counts and paying developer accounts and pushes for clarification. He then quickly multiplies average connections and developer counts to calculate four hundred thousand dollars in monthly recurring revenue.15:40–18:41 · Nathan pushing back 3/10 Team Structure, Low Churn, and Acquisition Discipline Nathan queries Nico on churn, CAC, team distribution, and acquisition interest from big pharma. Nico details their low churn rate and explains why they previously rejected early acquisition offers that lacked mission alignment.18:42–19:40 · Nathan pushing back 0/10 Host Nathan Latka Promotes Hotjar Website Analytics Nathan delivers a solo mid-roll sponsor pitch for Hotjar analytics with no guest participation.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 34.6% · guest 65.4%0:00 · Nathan 34.6% · guest 65.4%3:00 · Nathan 9% · guest 91%3:00 · Nathan 9% · guest 91%6:00 · Nathan 11.1% · guest 88.9%6:00 · Nathan 11.1% · guest 88.9%9:00 · Nathan 9.3% · guest 90.7%9:00 · Nathan 9.3% · guest 90.7%12:00 · Nathan 17.8% · guest 82.2%12:00 · Nathan 17.8% · guest 82.2%15:00 · Nathan 27.2% · guest 72.8%15:00 · Nathan 27.2% · guest 72.8%18:00 · Nathan 45.8% · guest 54.2%18:00 · Nathan 45.8% · guest 54.2%21:00 · Nathan 71.1% · guest 28.9%21:00 · Nathan 71.1% · guest 28.9%24:00 · Nathan 100% · guest 0%24:00 · Nathan 100% · guest 0%
Sharpest disagreement ▶ 20:51 Nico swiftly dismisses acquisition by Epic

When Nathan suggests Epic could be a 100 million dollar exit, Nico immediately counters that Epic has a core operating principle against acquiring companies.

Hardest push from Nathan ▶ 14:19 Nathan demands clarity on customer metrics

Nathan interrupts to challenge Nico's figure of 100 health systems, pointing out that pricing is based on developer seats rather than hospital endpoints.

Biggest teaching moment ▶ 2:59 Explaining the failure of API-call pricing in EHR data

Nico educates Nathan on why typical per-call API pricing fails in health tech, where health systems emit hundreds of thousands of unsolicited automated messages.

Nathan holds their own ▶ 14:58 Nathan does instant back-of-the-napkin MRR math

Nathan synthesizes the 200 developers and 2,000 dollar average contract values on the fly to deduce Redox's 400k dollar MRR run rate.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Redox Business Model and Health System Connection Pricing 5513 Nathan inquires about Redox's business model and why anyone would enter the difficult healthcare market. Nico educates Nathan on why API-call pricing does not work in healthcare data due to unpredictable firehose data feeds, leading to their per-connection SaaS model.
Founding Redox and Early Bootstrapping Sacrifices 4302 Nathan asks detailed questions about early founder salaries and financial trade-offs. Nico transparently walks through taking a pay cut from Epic market salaries down to 35k dollars to bootstrap the initial team.
Pitching Early Potential to Raise Series A Funding 5413 Nathan presses Nico on how they negotiated equity and valuation for a 3.5 million dollar Series A on barely any revenue. Nico explains the distinction between pitching traction versus selling pure market potential and the developer-first go-to-market strategy.
Capital Growth and Scaling to Four Hundred Thousand MRR 6314 Nathan catches an ambiguity between health system counts and paying developer accounts and pushes for clarification. He then quickly multiplies average connections and developer counts to calculate four hundred thousand dollars in monthly recurring revenue.
Team Structure, Low Churn, and Acquisition Discipline 5213 Nathan queries Nico on churn, CAC, team distribution, and acquisition interest from big pharma. Nico details their low churn rate and explains why they previously rejected early acquisition offers that lacked mission alignment.
Host Nathan Latka Promotes Hotjar Website Analytics 0000 Nathan delivers a solo mid-roll sponsor pitch for Hotjar analytics with no guest participation.

Statements from this episode (8)

Assertion Not checkable as stated
Skievaski: Redox customers pay an average of $2,000 to $3,000 monthly
“A couple grand. So most people are connecting up to one or two or three health systems. Each health system connection is around a thousand dollars. So got that average of two, three grand per, per customer.”
Nico Skievaski Jun 8, 2017 ▶ 4:08
Assertion Not checkable as stated
Redox founders and first three hires all took $35,000 salaries
“So our, this group of six, we all paid ourselves exactly the same, 35 grand.”
Nico Skievaski Jun 8, 2017 ▶ 8:00
Disclosure
Redox raised a $3.5M Series A with only $2,000 MRR
“Well, we had that one live customer. So we were at about, you know, a thousand dollars or so, 2000 dollars a month in you know, MRR.”
Nico Skievaski Jun 8, 2017 ▶ 10:50
Disclosure
Redox had hundreds of developers building on its API pre-Series A
“Beyond, beyond just the one live customer, we had probably a couple hundred developers who had signed up and basically made applications on top of our APIs.”
Nico Skievaski Jun 8, 2017 ▶ 12:38
Assertion Not checkable as stated
Skievaski: Redox has about 200 live integrated applications
“So, so these health systems that are using us, they'll have between one and four or so applications that they'll be running through Redox. So, you know, on average, I'd say Two or so applications per health system. So that's like 200 or so applications that ar…”
Nico Skievaski Jun 8, 2017 ▶ 14:28
Assertion Not checkable as stated
Redox has only ever lost two live health system integrations
“The number that we care about is number of live connections between developers and health systems. And we've lost two on that. And in both cases, it was because the health system was running a pilot with that application and they decided not to extend the pilo…”
Nico Skievaski Jun 8, 2017 ▶ 15:49
Disclosure
Skievaski says Redox would reject a $50M acquisition offer from pharma
“If Amgen or Pfizer offers you 40 or fifty million bucks for the company today, do you sell? No. From our perspective, well, well, and particularly because of those types of, you know, these are pharmaceutical companies. I don't think they're well suited to sol…”
Nico Skievaski Jun 8, 2017 ▶ 17:43
Assertion Supported
Skievaski: Epic Systems does not acquire other companies
“Epic doesn't acquire companies.”
Nico Skievaski Jun 8, 2017 ▶ 20:55
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