Nov 30, 2017 · 22m · top-founders

859 How Kabbage Took Small Business Lending Crown: $500m raised, $4b Lended

Rob Frohwein · 14m spoken Nathan Latka · 6m spoken
0:00 / 0:00

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In this episode of The Top, host Nathan Latka interviews Kabbage co-founder Rob Frohwein to explore how the fintech platform leveraged automated, real-time data underwriting to raise 500 million dollars in equity and deploy over 4 billion dollars to small businesses.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 31.3% of the talking time here. How this is scored →

Nathan as informed peer 4.3 Guest teaching 1.8 Guest disagreement 0.8 Nathan pushing back 1.5
05100:0010:0020:001:35–3:58 · Nathan as informed peer 6/10 Guest Welcome and Kabbage Core Mission Nathan references his previous interview with Santander investor Manuel Silva to demonstrate inside knowledge of Kabbage's banking partnerships. Frohwein politely acknowledges the connection and outlines Kabbage's core value proposition.3:59–6:06 · Nathan as informed peer 5/10 Automated Application Workflow and Proprietary Underwriting Nathan sets up a concrete car wash hypothetical to explore the onboarding experience. Frohwein clearly explains how their automated underwriting pulls live data instantly rather than relying solely on traditional credit bureaus.6:07–10:46 · Nathan as informed peer 6/10 Lending Scale, Development Timeline, and Financing Nathan probes into debt structures, regulatory capital reserve ratios, and risk holding. Frohwein clarifies the distinction between equity and debt facilities and explains why Kabbage chooses to retain loan default risk.10:47–13:30 · Nathan as informed peer 5/10 Revenue Model, Pricing, and Borrowing Behavior Nathan attempts to calculate average loan size using aggregate numbers, but Frohwein corrects the math by distinguishing total lifetime volume, active loan book, credit line capacity, and recurring drawdown habits.13:30–16:30 · Nathan as informed peer 4/10 SoftBank Capital Deployment and Strategic Expansion Nathan inquires about the deployment of their massive $250M SoftBank round. Frohwein explains how bank turn-downs become second-look lending opportunities and how they plan to expand into broader back-office software products.16:30–19:03 · Nathan as informed peer 5/10 Blockchain Perspectives and Atlanta Tech Ecosystem Nathan asks about blockchain disruption and the Atlanta startup ecosystem, dropping local company names to show familiarity with the region. Frohwein validates the local tech momentum.19:03–21:35 · Nathan as informed peer 3/10 The Famous Five Rapid Fire Questions Nathan runs through the standard rapid-fire questions covering favorite business books, CEOs, productivity tools, sleep habits, and founder advice.21:35–22:04 · Nathan as informed peer 0/10 Episode Conclusion and Key Insights Recap Solo host outro summarizing Kabbage's funding stats and loan volume. Because this is a monologue, host interaction and pushback are scored at zero.1:35–3:58 · Guest teaching 1/10 Guest Welcome and Kabbage Core Mission Nathan references his previous interview with Santander investor Manuel Silva to demonstrate inside knowledge of Kabbage's banking partnerships. Frohwein politely acknowledges the connection and outlines Kabbage's core value proposition.3:59–6:06 · Guest teaching 2/10 Automated Application Workflow and Proprietary Underwriting Nathan sets up a concrete car wash hypothetical to explore the onboarding experience. Frohwein clearly explains how their automated underwriting pulls live data instantly rather than relying solely on traditional credit bureaus.6:07–10:46 · Guest teaching 3/10 Lending Scale, Development Timeline, and Financing Nathan probes into debt structures, regulatory capital reserve ratios, and risk holding. Frohwein clarifies the distinction between equity and debt facilities and explains why Kabbage chooses to retain loan default risk.10:47–13:30 · Guest teaching 4/10 Revenue Model, Pricing, and Borrowing Behavior Nathan attempts to calculate average loan size using aggregate numbers, but Frohwein corrects the math by distinguishing total lifetime volume, active loan book, credit line capacity, and recurring drawdown habits.13:30–16:30 · Guest teaching 3/10 SoftBank Capital Deployment and Strategic Expansion Nathan inquires about the deployment of their massive $250M SoftBank round. Frohwein explains how bank turn-downs become second-look lending opportunities and how they plan to expand into broader back-office software products.16:30–19:03 · Guest teaching 1/10 Blockchain Perspectives and Atlanta Tech Ecosystem Nathan asks about blockchain disruption and the Atlanta startup ecosystem, dropping local company names to show familiarity with the region. Frohwein validates the local tech momentum.19:03–21:35 · Guest teaching 0/10 The Famous Five Rapid Fire Questions Nathan runs through the standard rapid-fire questions covering favorite business books, CEOs, productivity tools, sleep habits, and founder advice.21:35–22:04 · Guest teaching 0/10 Episode Conclusion and Key Insights Recap Solo host outro summarizing Kabbage's funding stats and loan volume. Because this is a monologue, host interaction and pushback are scored at zero.1:35–3:58 · Guest disagreement 1/10 Guest Welcome and Kabbage Core Mission Nathan references his previous interview with Santander investor Manuel Silva to demonstrate inside knowledge of Kabbage's banking partnerships. Frohwein politely acknowledges the connection and outlines Kabbage's core value proposition.3:59–6:06 · Guest disagreement 0/10 Automated Application Workflow and Proprietary Underwriting Nathan sets up a concrete car wash hypothetical to explore the onboarding experience. Frohwein clearly explains how their automated underwriting pulls live data instantly rather than relying solely on traditional credit bureaus.6:07–10:46 · Guest disagreement 1/10 Lending Scale, Development Timeline, and Financing Nathan probes into debt structures, regulatory capital reserve ratios, and risk holding. Frohwein clarifies the distinction between equity and debt facilities and explains why Kabbage chooses to retain loan default risk.10:47–13:30 · Guest disagreement 2/10 Revenue Model, Pricing, and Borrowing Behavior Nathan attempts to calculate average loan size using aggregate numbers, but Frohwein corrects the math by distinguishing total lifetime volume, active loan book, credit line capacity, and recurring drawdown habits.13:30–16:30 · Guest disagreement 1/10 SoftBank Capital Deployment and Strategic Expansion Nathan inquires about the deployment of their massive $250M SoftBank round. Frohwein explains how bank turn-downs become second-look lending opportunities and how they plan to expand into broader back-office software products.16:30–19:03 · Guest disagreement 1/10 Blockchain Perspectives and Atlanta Tech Ecosystem Nathan asks about blockchain disruption and the Atlanta startup ecosystem, dropping local company names to show familiarity with the region. Frohwein validates the local tech momentum.19:03–21:35 · Guest disagreement 0/10 The Famous Five Rapid Fire Questions Nathan runs through the standard rapid-fire questions covering favorite business books, CEOs, productivity tools, sleep habits, and founder advice.21:35–22:04 · Guest disagreement 0/10 Episode Conclusion and Key Insights Recap Solo host outro summarizing Kabbage's funding stats and loan volume. Because this is a monologue, host interaction and pushback are scored at zero.1:35–3:58 · Nathan pushing back 2/10 Guest Welcome and Kabbage Core Mission Nathan references his previous interview with Santander investor Manuel Silva to demonstrate inside knowledge of Kabbage's banking partnerships. Frohwein politely acknowledges the connection and outlines Kabbage's core value proposition.3:59–6:06 · Nathan pushing back 1/10 Automated Application Workflow and Proprietary Underwriting Nathan sets up a concrete car wash hypothetical to explore the onboarding experience. Frohwein clearly explains how their automated underwriting pulls live data instantly rather than relying solely on traditional credit bureaus.6:07–10:46 · Nathan pushing back 3/10 Lending Scale, Development Timeline, and Financing Nathan probes into debt structures, regulatory capital reserve ratios, and risk holding. Frohwein clarifies the distinction between equity and debt facilities and explains why Kabbage chooses to retain loan default risk.10:47–13:30 · Nathan pushing back 2/10 Revenue Model, Pricing, and Borrowing Behavior Nathan attempts to calculate average loan size using aggregate numbers, but Frohwein corrects the math by distinguishing total lifetime volume, active loan book, credit line capacity, and recurring drawdown habits.13:30–16:30 · Nathan pushing back 2/10 SoftBank Capital Deployment and Strategic Expansion Nathan inquires about the deployment of their massive $250M SoftBank round. Frohwein explains how bank turn-downs become second-look lending opportunities and how they plan to expand into broader back-office software products.16:30–19:03 · Nathan pushing back 1/10 Blockchain Perspectives and Atlanta Tech Ecosystem Nathan asks about blockchain disruption and the Atlanta startup ecosystem, dropping local company names to show familiarity with the region. Frohwein validates the local tech momentum.19:03–21:35 · Nathan pushing back 1/10 The Famous Five Rapid Fire Questions Nathan runs through the standard rapid-fire questions covering favorite business books, CEOs, productivity tools, sleep habits, and founder advice.21:35–22:04 · Nathan pushing back 0/10 Episode Conclusion and Key Insights Recap Solo host outro summarizing Kabbage's funding stats and loan volume. Because this is a monologue, host interaction and pushback are scored at zero.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 80.3% · guest 19.7%0:00 · Nathan 80.3% · guest 19.7%3:00 · Nathan 22.8% · guest 77.2%3:00 · Nathan 22.8% · guest 77.2%6:00 · Nathan 17.7% · guest 82.3%6:00 · Nathan 17.7% · guest 82.3%9:00 · Nathan 27.3% · guest 72.7%9:00 · Nathan 27.3% · guest 72.7%12:00 · Nathan 15.5% · guest 84.5%12:00 · Nathan 15.5% · guest 84.5%15:00 · Nathan 8.6% · guest 91.4%15:00 · Nathan 8.6% · guest 91.4%18:00 · Nathan 41.4% · guest 58.6%18:00 · Nathan 41.4% · guest 58.6%21:00 · Nathan 45.8% · guest 54.2%21:00 · Nathan 45.8% · guest 54.2%
Sharpest disagreement ▶ 13:00 Rebuttal on customer borrowing behavior

Frohwein pushes back against Nathan's single-draw hostel scenario, emphasizing that borrower usage varies widely from continuous small draws to large lump-sum investments.

Hardest push from Nathan ▶ 7:54 Pressing on banking regulations and capital reserves

Nathan directly challenges Frohwein on whether regulatory authorities mandate specific capital ratios or four-billion-dollar bank balances.

Biggest teaching moment ▶ 11:50 Clarifying active loan book vs cumulative originations

Frohwein educates Nathan on loan portfolio mechanics, explaining that dividing cumulative volume by borrower count misrepresents actual credit line sizes and repeat borrowing frequency.

Nathan holds their own ▶ 3:36 Dropping Santander insider connection

Nathan demonstrates high industry knowledge by citing an earlier interview with Santander's Manuel Silva before Frohwein could introduce their bank white-label partnership.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Guest Welcome and Kabbage Core Mission 6112 Nathan references his previous interview with Santander investor Manuel Silva to demonstrate inside knowledge of Kabbage's banking partnerships. Frohwein politely acknowledges the connection and outlines Kabbage's core value proposition.
Automated Application Workflow and Proprietary Underwriting 5201 Nathan sets up a concrete car wash hypothetical to explore the onboarding experience. Frohwein clearly explains how their automated underwriting pulls live data instantly rather than relying solely on traditional credit bureaus.
Lending Scale, Development Timeline, and Financing 6313 Nathan probes into debt structures, regulatory capital reserve ratios, and risk holding. Frohwein clarifies the distinction between equity and debt facilities and explains why Kabbage chooses to retain loan default risk.
Revenue Model, Pricing, and Borrowing Behavior 5422 Nathan attempts to calculate average loan size using aggregate numbers, but Frohwein corrects the math by distinguishing total lifetime volume, active loan book, credit line capacity, and recurring drawdown habits.
SoftBank Capital Deployment and Strategic Expansion 4312 Nathan inquires about the deployment of their massive $250M SoftBank round. Frohwein explains how bank turn-downs become second-look lending opportunities and how they plan to expand into broader back-office software products.
Blockchain Perspectives and Atlanta Tech Ecosystem 5111 Nathan asks about blockchain disruption and the Atlanta startup ecosystem, dropping local company names to show familiarity with the region. Frohwein validates the local tech momentum.
The Famous Five Rapid Fire Questions 3001 Nathan runs through the standard rapid-fire questions covering favorite business books, CEOs, productivity tools, sleep habits, and founder advice.
Episode Conclusion and Key Insights Recap 0000 Solo host outro summarizing Kabbage's funding stats and loan volume. Because this is a monologue, host interaction and pushback are scored at zero.

Statements from this episode (13)

Assertion Supported
Frohwein: Kabbage licenses tech to Santander, ING, and Scotiabank globally
“We also license our technology to banks globally and we're launched right now in partnership with Santander, ING, and Scotiabank in Spain, UK, Canada, Mexico”
Rob Frohwein Nov 30, 2017 ▶ 2:44
Assertion Not checkable as stated
Frohwein: Kabbage has lent to nearly 120,000 US businesses
“We have a 115,000 approaching a 120,000 small businesses in the U S that have taken a loan.”
Rob Frohwein Nov 30, 2017 ▶ 6:14
Assertion Not checkable as stated
Frohwein: Kabbage is approaching $4 billion in capital delivered
“We're approaching four billion dollars in capital delivered.”
Rob Frohwein Nov 30, 2017 ▶ 6:20
Disclosure
Frohwein: Kabbage has raised close to $500 million in equity
“We have raised close to five hundred million dollars.”
Rob Frohwein Nov 30, 2017 ▶ 6:50
Disclosure
Frohwein: Kabbage partners with Celtic Bank to originate and acquire loans
“We're partnering with a bank, Celtic bank which is a bank out of Utah, and they're actually the ones who originate the loan, which we then acquire the receivables of the, of that loan immediately.”
Rob Frohwein Nov 30, 2017 ▶ 8:03
Disclosure
Frohwein: Kabbage assumes the risk of loss on all its loans
“First of all, we take the risk of loss on all the loans that we make.”
Rob Frohwein Nov 30, 2017 ▶ 8:32
Insight
Frohwein: Fintech underwriters must retain credit risk to align incentives
“I think it's important to have real alignment between those who are calling the risk, which is us, right? We're trying to figure out whether there's, you know, a, you know, whether a customer's credit, whether you're not, and those that actually hold the, you …”
Rob Frohwein Nov 30, 2017 ▶ 8:50
Assertion Not checkable as stated
Frohwein: Kabbage's top-line revenue was just $12,000 in 2011
“So this is when we were just starting out and our top line was a whopping total of 12,000 dollars. Nathan Latka: What year was that? Rob Frohwein: Geez, that was, you know, 2011.”
Rob Frohwein Nov 30, 2017 ▶ 9:58
Assertion Not checkable as stated
Frohwein: Kabbage has about $650 million in its current loan book
“We have about six hundred and fifty million in a, in sort of a current in sort of a current book.”
Rob Frohwein Nov 30, 2017 ▶ 11:53
Assertion Not checkable as stated
Frohwein: Kabbage borrowers average $25k lines, drawing $6-7k repeatedly
“The average line size, which means, you know, a credit line you have is 25,000 dollars. The average loans that customers take are only six or 7000 on average, but they take loans six or seven times a year.”
Rob Frohwein Nov 30, 2017 ▶ 12:11
Disclosure
Frohwein: Kabbage raised a $250 million round from SoftBank
“We just raised a two hundred fifty million dollar round from SoftBank corporation.”
Rob Frohwein Nov 30, 2017 ▶ 13:44
Opinion
Frohwein: Atlanta tech ecosystem is currently experiencing its best days
“I actually think our best days are happening in sort of consecutive fashion right now. So I'm excited about what's going on with ATV, Atlanta Tech Village, David Cummings, a bunch of other incubators, and we've also had a lot of great wins, Ionic Security, Car…”
Rob Frohwein Nov 30, 2017 ▶ 17:48
Assertion Not checkable as stated
Frohwein: Kabbage employs 375 people as of late 2017
“Right now we have 375 people.”
Rob Frohwein Nov 30, 2017 ▶ 19:21
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