post sales team
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement May 26, 2019 by Andy MacMillan · across every show →
Everything said about post sales team, oldest first
May 26, 2019 negative
SaaS customer success teams should not be incentivized on net retention
“One of my big areas of CEOs to think about the fact that you don't want to incent your post sales team on net retention. Let your sales team go sell the upsell. They're the sellers. You want a post sales team that gets up every day and just because my job is t…”