micro SMB
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jan 12, 2022 by Tyler Austin · across every show →
Everything said about micro SMB, oldest first
Jan 12, 2022 neutral
Austin claims micro-SMB SaaS churn is driven by poor entrepreneurial skills
“I realized that a lot of our churn was because of micro SMB, you know, entrepreneurs not being good entrepreneurs. So we had to fix the mindset of the customer coming into the gate about business, not really about our product.”