customer success systems
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jul 6, 2023 by Heather O'Neal · across every show →
Everything said about customer success systems, oldest first
Jul 6, 2023 negative
O'Neal: Most CS Systems Fail to Deliver Actionable Product Insights
“Well, most customer success systems They don't deliver information that's valuable for product teams, right? They deliver information that's valuable for customer success teams, like how long does it take people to solve an issue?”