customer analytics experience

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Jun 28, 2023 by Karel Callens · across every show →

Everything said about customer analytics experience, oldest first

Jun 28, 2023 positive
Insight
Callens: Customer analytics means empowering end users, not tracking behavior
“When we're talking about customer analytics experience or client-facing analytics, I'm talking about you as SaaS companies offering the data to your end users so that they can make better decisions. It's not about analyzing your customer's behavior. No, it's a…”
Karel Callens Jun 28, 2023 ▶ 1:58 The 5 levels of great customer analytics experience
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