app utilization
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Nov 14, 2022 by Erica Olson · across every show →
Everything said about app utilization, oldest first
Nov 14, 2022 positive
OnStrategy measures customer success by client KPI attainment, not app utilization
“We built our own metrics based on not utilization because we don't really care about app utilization. We care about the fact that our clients are delivering organizational performance. So if they're not hitting their KPIs and their OKRs, We are failing as an o…”